Email Etiquette Webinar

Do you often wonder how your e-mails can be more effective?  Join the  National Dental EDI Council (NDEDIC) for their Email Etiquette Webinar next Thursday, August 11.   Many of our DentalXChange staff members are participating, and we invite our clients to join in as well!   This webinar will provide you with tips to ensure your emails are more professional and accurate.

Please see details below (or visit this link for more details):

Webinar:  Email Etiquette

Date:      Thursday, August 11, 2011

Time:      2:00 PM Eastern; 1:00 PM Central; 12:00 Noon Mountain; 11:00 AM Pacific

Cost:     $40 per member site; $50 per non-member site

To Register:      Click here to register online or contact the NDEDIC office (602) 266-7740

Objectives:            

  • Learn to write clear, concise email which quickly conveys the information people need and gets results
  • Use email time more productively
  • Convey a professional image
  • Identify topics and information which are not appropriate for email

About our Program:

Email is ideal for the kinds of quick messages that most of us send in response to questions, to pass along information, and to make requests.  We use email because it is quick and easy.  Ensuring accuracy and clarity in your emails is important.  Do your emails contain an offensive ‘tone’?  Are they often misunderstood?  NDEDIC’s webinar on “Email Etiquette” will provide you with some tips and tricks to ensure your emails are professional and accurate.

About our Speaker:

Catherine Magnall, a leading expert in professional and organizational development currently leads the professional services group at Quality Systems, Inc., dental unit.  As QSIDental responds to aggressive growth, the company recently reorganized key departments including client implementation/training, professional development, eLearning and customer satisfaction under the umbrella of professional services.

Prior to joining QSI, Catherine led a national staffing organization as vice president, training and operations.  In 1998 when on-line training was in its infancy, Catherine successfully developed, launched and succeeded in training over 1800 employees in preparation for a national, mission-critical software roll out.  Additionally, Catherine created the organization’s internal university that focused on blended learning concepts in areas of customer service, sales and leadership.

As a result of 25 years in corporate America, Catherine’s experience enabled her to launch her own staffing business, MedSearch Financial, Inc., where she and her team of healthcare professionals provided training and recruitment functions for the business side of healthcare.

Catherine is a dynamic virtual classroom facilitator who sparks enthusiasm with learning.  We are pleased to have her share her experience with us.

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