Updated eligibility transaction system, now live with DentalXChange, will reduce costs by lowering the volume of eligibility request phone calls
ORANGE COUNTY, Calif. – January 31, 2012 – DentalXChange, an Irvine, CA, based technology company that specializes in providing online solutions to connect dentists, patients, and insurance companies, is proud to announce that The Guardian Life Insurance Company of America (Guardian), is the latest to offer enhanced online eligibility capabilities through DentalXChange.
Guardian worked with DentalXChange to offer dentists the ability to use their online service to obtain the “Top 50 Elements,” a list published by the Uniting the Industry Forum (UIF) of the most requested pieces of information needed when verifying patient eligibility.
These enhancements will allow dentists to receive comprehensive patient plan details, eliminating the need for time-consuming calls to the call center and making the process of checking eligibility faster and easier. Using the online functionality, dental office staff can properly present expected reimbursement and co-pay information so patients can make informed dental decisions at the time of service.
“Guardian is committed to making it easy for dentists in our network to work with us and manage their patient administration, while also helping our members better understand their benefits,” says Dr. Richard Goren, 2nd Vice President and National Dental Director for Guardian. “One of the ways to meet that commitment is by providing cutting edge, easy to use online services – DentalXChange helps us to do that.”
“DentalXChange is excited that Guardian saw the added value in these enhancements” said LeAnn Eyres, DentalXChange Director of Channel Partners and former Committee Chairman of the UIF. “We are looking forward to additional insurance companies following as they see the benefits of our enhanced system.”
Since 1989 DentalXChange (DXC) a subsidiary of EDI Health Group, Inc. (EHG), has earned industry-wide acclaim and recognition for pioneering the web-based dental EDI solutions industry. Today DXC has grown to support a current client base of over 12,000 healthcare offices. Headquartered in Irvine, CA, DXC accounts for more than $4 billion in healthcare claims. Through its own clearinghouse, ClaimConnect and PatientConnect portals, the company processes nearly 20 million EDI transactions, consisting of more than 15 million healthcare claims annually.
For more information or to schedule an interview with LeAnn Eyres please contact Asef Quader at 877.932.2567 x234 or email firstname.lastname@example.org. For any other inquiries please visit: www.DentalXChange.com
About NDEDIC and the Uniting the Industry Forum
The National Dental EDI Council (NDEDIC) is the only organization to unite all stakeholders in promoting the value and increasing the utilization of electronic commerce within the dental industry. NDEDIC provides a community portal created to facilitate the exchange of information and unite stakeholders (payers, providers, vendors and clearinghouses), advancing the value and utilization of electronic connectivity in the dental community. The Council’s forum, “Uniting the Industry” is formed of stakeholders who support the development of useable standards for EDI transactions within today’s operations.
For more information please visit: www.NDEDIC.org
A mutual insurer founded in 1860, The Guardian Life Insurance Company of America and its subsidiaries are committed to protecting individuals, business owners and their employees with life insurance, disability income insurance, dental insurance products, and offer funding vehicles for 401(k) plans, annuities and other financial products. Guardian operates one of the largest dental networks in the United States, and protects more than six million employees and their families at 115,000 companies. The company has approximately 5,000 employees in the United States and a network of over 3,000 financial representatives in more than 80 agencies nationwide.
For more information about Guardian, please visit: www.GuardianLife.com