Millions of Americans do not visit the dentist for their six month checkups, and if they miss their preventative checkups, dentists are more likely to find problems that require follow up visits and a comprehensive treatment plan.
The likelihood that your staff went through the exact same training on dental care is low. Because of this, your dental assistant may explain certain treatment plans differently than your dental hygienist would. Unfortunately, relaying the benefits of a treatment plan is quite possibly one of the most challenging tasks of a dental professional.
When treatment information is explained ineffectively, you risk losing the trust and patronage of your patient. It is imperative your patient understands the procedure your practice is suggesting so that they have the knowledge to say “YES” to dental treatments.
Procedures tend to be explained differently by members of your staff, so in order to minimize confusion we encourage dental practices to invest in a patient education solution. As a matter of fact, only 10% of what you say is retained by the patient, so sending them home with information is key.
Not only will this help teach your patients about procedures, but, playing a dental education video on cosmetic procedures in the waiting room instead of playing the latest talk show may encourage patients to ask you later about what they saw in the waiting room.
We have two solutions for you. One, you can use our web-based $9.95/month online patient education system to share videos on a variety of topics ranging from infant care to emergency dental care. Our online solution is extremely fast and easy to use. As an integrated part of our existing PatientConnect solutions, it can be accessed from any computer with internet access. You can even add links to videos on your website.
Our second solution is our full chair-side application. This application comes with over 300 illustrations and animations with over 30 of the most popular dental movies that can be played in any sequence.
It is extremely important to give your patients the knowledge to say “YES” to your dental treatment suggestions, and there is no better way than to have consistent education and training. Click here for more information.