Author Archives: asefquader

DentalXChange Services Fully Integrated Into Open Dental

Did you know DentalXChange and its services are fully integrated into Open Dental software? If you use Open Dental you’ll be able to send claims and attachments, verify eligibility and send patient statements.

Now, you can even have your patients make online payments in Open Dental’s Patient Portal using DentalXChanges’s PayConnect Merchant Services.

If you are an Open Dental user, call us at (800) 576-6412 ext. 455 and find out how DentalXChange can help your practice.

If you are currently looking for Merchant Services for your practice, Open Dental released a blog about what to look for. Check it out:

Merchant processing might be one of the most important parts of your practice. Your fantastic service and dental care are essential to your patients’ health, but you’re not handing out sparkling white smiles for free. Providing your patients with as many options as possible to pay for your services will not only get you paid faster, it will increase the satisfaction of your patients by simplifying how they pay for your impeccable talents. With many options available for merchant services, how do you know you’re selecting the right partner? This post outlines 4 essential elements your Merchant Services should have.

  1. PCI Compliance
    Just like you protect your patients’ PHI, their financial information must also be protected. Being a merchant, you are going to deal with sensitive card information. It is imperative you check the system and training you have been provided are in accordance with Payment Card Industry Rules (PCI). You should ask your provider right away if they are compliant with PCI rules and make sure you are familiar with how their system treats sensitive data. All merchant service providers are required to become PCI Compliant. PCI Compliant Level 1 is the highest level of PCI privacy and security recognized by the PCI Security Standards Council, and you want to use a provider who has reached this level.
  2. It should be integrated with your Dental Practice Management Software…. Read more here

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Filed under merchant services, Open Dental, PayConnect

Limit the Contact Between Patients and Staff, PLUS Get a Free Month of Real-Time Eligibility

Get a free month of Real-Time Eligibility!

Limiting the time your staff spends with patients is the new norm in our COVID-19 world. Staff feel safer, which leads to better service and your patient feels safer, which leads to calm and trust. When a patient feels this way, they are more satisfied with the service they receive and are willing to accept more treatments.

To help your office become a contactless practice, DentalXChange is offering the following promotion:

From now through August 31st, 2020, when you sign up for Patient Credit Score Services you will receive a 30 day trial of Real-Time Eligibility AT NO CHARGE!

Patient Credit Score Services gives you the information you need to make objective, ability-to-pay decisions that will help you present credit options to your patient. This soft check on a patient’s credit will help decrease bad debt while optimizing your collections process.

Real-Time Eligibility instantly verifies a patient’s eligibility and benefit information so you can offer better treatment options before you see your patients.

When paired together, these services limit the contact between your staff and patients, help increase your case acceptance rate and will lead to higher patient satisfaction.

Features and Benefits

Patient Credit Score Services

  • Receive patient’s FICO Score and identity information
  • Quickly verify information to expedite the registration process
  • Improve revenue recovery and reduce bad debt
  • Five standard alert messages including Red Flags can help reduce fraud and identity theft
  • Soft inquiry on a patient’s credit will not affect their credit score
  • Helps optimize your collections process

Real-Time Eligibility

  • Instantly verify Eligibility and Plan Benefits
  • View and print EOB & ERA

This is a limited time offer!

Call (800) 576-6412 Ext. 455 to register and take advantage of a Free Month of Service.

 

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Filed under Contactless Practice, dentalxchange, Patient Credit Score Services, Real-Time, Real-Time Eligibility