Category Archives: American Dental Association

DentalXChange Announces New Partnership with NCDR, LLC

DentalXChange is proud to announce a new partnership with NCDR, LLC (NCDR), a dental services organization serving Kool Smiles and Resolution Dental nationally.Kool_smiles_logo

Through this partnership, DentalXChange is now supporting dental EDI services from claim submissions and real-time transactions, to the delivery of ERA’s electronically.

“By moving all of its EDI services to DentalXChange, NCDR has been able to improve its processes and reduce its operational costs, reaching an overall higher level of processing success,” explained Le Ann Eyres-Morris, Director of Channel Partners for DentalXChange.

We are very happy to have the opportunity to assist Kool Smiles and Resolution Dental in reaching their EDI and claim processing goals. Our relationships with our payer partners help drive the success of this unique implementation!”

After an analysis of their EDI and business processes, NCDR chose to migrate from a direct-connect model and move their claim and ERA transactions to DentalXChange, according to Eyres-Morris.

This change is indicative of a new direction in the industry, according to Scott Wellwood, President of DentalXChange.

“The industry is changing, and many companies are looking for strategic ways to reduce operational costs while continuing to provide exceptional service,” Wellwood noted.  “We are pleased that we have the opportunity to assist NCDR in improving its EDI delivery, and we anticipate that this partnership will continue for many years with great success.”

Damon Dunsmore, Manager of EDI and Integrations for NCDR, led the implementation, and noted “NCDR conducted an extensive selection process in order to identify the right partner, and DentalXChange emerged as the clear choice.  We implemented DentalXChange’s services in April and today, we couldn’t be happier with that decision,” Dunsmore explained.  “I have been working in EDI for over 10 years, and this has been the easiest implementation I’ve experienced.”

Dunsmore noted that the DentalXChange Account Management team was extremely efficient in driving the implementation which brought comfort in moving the remaining volume this July supporting a complete implementation in less than 120 days.

“The whole organization really seems to strive to ensure the customer is happy,” he said.  “I truly feel that we are business partners in the most literal sense of the word.”

According to Dunsmore, DentalXChange is a natural partner for NCDR, as the two companies’ visions are well-aligned.

“Both DentalXChange and NCDR are committed to using technology to provide high quality, affordable, health care reimbursement processes through secure, electronic transactions,” he said.

About NCDR, LLC

NCDR is a dental services organization offering business support services to some of the nation’s leading dental practices, including Kool Smiles and Resolution Dental. NCDR provides non-clinical support to affiliated practices freeing dentists to direct their energy and passions towards providing the best possible experience for their patients.
Affiliated practices benefit from support services including accounting, scheduling, human resources, insurance billing and collections, purchasing, industry leading information technology platforms, and the learning gained from affiliating with hundreds of other dentists nationally.  Our support system includes our award winning Boomerang Practice Management and Electronic Dental Records System, the backbone to our compliance and support systems.  Please visit us at www.ncdrllc.com.

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Filed under American Dental Association, California Dental Association, ClaimConnect, Claims, Customer Service, HIPAA

CDA Presents 2013

CDA Presents

Anaheim! The home of angels, ducks and a famous little mouse. People from all over the world spend their well-deserved time off in this, happiest of lands, enjoying all the beauty California has to offer. It’s no wonder the California Dental Association holds their semi annual event, CDA Presents there every year!

Lucky for us, Anaheim is in our backyard! We attend the show every year and we are looking forward to April 11-13 of this year, to show everyone attending why DentalXChange is the premier clearinghouse for the dental industry.

Our innovative products and services have been designed to help dentists run their practice in a more efficient, cost effective way. We help dental practices cut down on paper, save time and most importantly, save money! Our services are so renowned that the California Dental Association has endorsed us for 3 straight years!

This year we will have two booths located close to each other:

DentalXChange will be located at booth 706, in the heart of the CDA Endorsed section. We will feature a Café, serving gourmet coffee and biscotti. Visitors will have the chance to drink great coffee, learn about our products, pick up some DentalXChange souvenirs and meet some of the best customer service representatives in the industry! Our customer service is second to none and we continually strive to exceed our client’s expectations.

Visitors can also find out how much time and money they can save by switching from paper to EDI. And, when you sign up for one of our paid products, we’ll give you a $25 Starbucks gift card* to help enjoy all the time you’ll be saving using DentalXChange services!

DentistUSA will be located at booth 622 and will feature a photo booth! Visitors will be able to dress up and take fun photos to commemorate their trip. We will also be handing out DentistUSA flashing pens! Come see why DentistUSA is one of the fastest growing dental communities on the web!

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To better navigate this year’s event, CDA has developed a mobile device application to help answer any question you might have before and during the show. You can download the app that helps make CDA Presents a “snapp” by clicking here!

So if you are coming to CDA Presents, this year, please stop by our booths and say hi! We love to meet our current clients and, of course, make new friends!

*One gift card per office location. Account must stay active for 30 days without cancellation. DentalXChange will mail your gift card within 45 days of activation. 

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Filed under American Dental Association, California Dental Association, CDA Presents, ClaimConnect, Claims, Customer Service, dentalxchange, DentistUSA, Uncategorized