Category Archives: BillConnect

Cut Costs, Not Trees.

Everyone is going paperless. From banks to insurance companies to dental offices, the world is turning the page on paper and diving head first into the digital age.

In an effort to encourage practices to switch over to an Electronic Data Interchange format and do away with paper, CDA Endorsed Program DentalXChange will plant a tree in the name of each new practice that signs up for any EDI product.

The goal: Make practices run smoother and help the environment at the same time.

Making the switch to a paperless practice is not as hard as one may think. Using an EDI system can help make the process easy.

DentalXChange offers a myriad of EDI solutions and products designed to help practices realize the benefits of going paperless. Products like ClaimConnect, directly link practices to insurance companies, allowing claims to be filed online – no more printing claims, stuffing envelopes and licking stamps.

DentalXChange also offers NEA Fast Attach, letting practices digitally file x-rays with their electronic claims and Patient Statements, which allows statements to be sent via e-mail and provides patients the ability to view and pay their statement online.

All DentalXChange products are designed to save paper, time, money and are all environmentally friendly.

To receive a tree, practices should sign up for any of DentalXChange’s EDI products and use it for 90 days. After the 90-day period, we will send you a certificate stating DentalXChange has planted a tree in honor of the practice. This certificate will show patients and employees of the practice that it cares about the community, the environment and is interested in making a difference in the world.

To learn more about DentalXChange’s EDI products, please call 800.576.6412 or visit www.DentalXChange.com.

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Filed under BillConnect, Claims, Dental Office, dentalxchange, Patient Statements, Uncategorized

There’s an App for that!

DentalXChange is eager to increase efficiency for you and your office, so we created the Activity Snapshot after much demand from our clients.  This can be installed to your PC or Mac, and it is even available for on-the-go access for your iPhone or iPad.

What is the Snapshot?

The Snapshot is just that, a quick glimpse that gives your office an idea of how many claims/pre-treatments you’ve sent in the last day, 30 days or 60 days–you choose.   We bring your office real-time reporting on the ClaimConnect side, PayConnect  side and BillConnect side as well.

This is an exclusive DentalXChange product which is available now to all our offices for free, and the offices that have it so far can’t stop raving about it.  The best part about the Activity Snapshot is that you simply log in and leave it open throughout the day with no effect to other office services.  The Snapshot automatically updates every 2 minutes, giving you the most up-to-date report.  Have a validation error?  Know immediately and head to our website to fix it.  Did a claim get rejected? No problem–with the Snaphot, you’ll know immediately.   Here is a quick look at the DentalXChange Activity Snapshot:

Activity Snapshot Example

Here, we see how many claims our test office has billed for the past day, 30 days, and 60 days.  It even gives us a total dollar amount for what has been billed for this time period, which is quite possibly the most popular feature.

The snapshot is fully customizable to work best for you.  Give our support team a call today at 800-576-6412 x 452 if you’d like help on installing our FREE Snapshot, or follow the easy to read instructions here.

What’s better, is you can download the Snapshot to your iPhone or iPad for on-the-go access.  You can even switch easily between multiple practices if you are managing multiple offices.

Leave a comment on how you think the Activity Snapshot can help your practice!

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Filed under BillConnect, Claims, dentalxchange, PayConnect

American Spirit Contest, Rules to Entry

4th of July

This is a contest for all friends of DentalXChange competing for one free month of Electronic Claims.  The Grand Prize winner will get their claims bill waived for one month–easy as that*! (charges for other services such as NEA, Real-Time, BillConnect & PayConnect will still apply).

We will collect 4th of July vacation photos starting Tuesday, July 5.  The voting will run from July 5-July 15, midnight PST.  A winner will be announced and contacted by Monday, July 18.  You can find photo submission rules below!

Contest Entry: The contest is open to all fans of DentalXChange on Facebook.com!!!  Please send your 4th of July celebration photos to Facebook@DentalXChange.com

Restrictions: Only one entry per practice–if you have multiple locations, only one location is allowed to enter.  Thanks!! 🙂  Send us the BEST photo of your celebration.  We know there might be plenty, but we just want your BEST.  A fantastic meal you cooked, you and your staff having a BBQ, you and your family watching the fireworks, your pet dressed up in American flag gear–whatever you want to contribute you can!

Entry: Entering the DentalXChange American Spirit Contest is very easy!

  1. Send your celebration photo to Facebook[at]DentalXChange[dot]com along with your full name, dental office you work at, and your location.
  2. Like “DentalXChange” on Facebook. Then add “Sidra” our Social Media Coordinator as your friend. This way we can tag your photo and get people to vote for you!  We will place your photos in our special album called “American Spirit Photo Contest” album on Facebook.
  3. Get your friends, coworkers, boss and family to follow the directions below to vote for you!

The photo that receives the most “Like” votes … wins!!!

Voting: To vote, you must be a fan of DentalXChange on Facebook. Press the “Like” button under the photo of your favorite photo. The winning photo will be determined by having the most “likes”. (“Like” comments will not count). In the case of a tie for the winner, a winner will be selected randomly from the tied parties. To maximize your chances of winning, encourage your family, friends, and acquaintances to become fans of DentalXChange on Facebook so they vote for you.

Rules: Photos must be taken by entrant or at entrant’s request, non-professional and unpublished. Photos must not contain material that violates or infringes the rights of another, including but not limited to privacy, publicity or intellectual property rights, or that constitutes copyright infringement.  Photos must not contain brand names or trademarks. By entering, you certify that your entry does not violate or infringe the rights of another, including but not limited to privacy, publicity or intellectual property rights, and that no part of your entry material constitutes copyright infringement.

Sponsor reserves the right, in its sole discretion, to reject and/or disqualify any entries, subjects, photos, or related materials that Sponsor deems, in its sole discretion, to be nude, obscene, defamatory, profane, offensive, lewd, pornographic, false, misleading, deceptive, or otherwise inconsistent with its editorial standards, audience expectations, or reputation interests or that Sponsor believes may violate any applicable law or regulation or the rights of any third party.  Sponsor reserves the right, in its sole discretion, to verify any element of any entry or related materials and to disqualify any entrant whose participation may subject the contest, Sponsor, or Sponsor’s advertisers, clients, or customers to controversy, negative publicity, scorn, or ridicule.

Grand Prize: The grand prize is a FREE MONTH OF CLAIMS for DentalXChange clients.  Existing clients will have the total taken off their bill for the month of July.  New clients will be given their first month of claims for free.   The free month excludes non-claims charges such as Real-Time Eligibility, NEA, Patient Education, BillConnect, PayConnect, or Patient Storage.

Contest ends July 15, 2011! Good luck!

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Filed under BillConnect, Claims, dentalxchange

Save money, save time. Let DentalXChange mail your patient statements for you!

We know that sending electronic claims saves our offices a lot of time and money, so DentalXChange wanted to make things even easier for our clients by introducing BillConnect last fall in combination with our DentalXChange Management Desktop (DMD).  We are always excited to hear stories about how your offices have saved money and gone green.

This March, we spoke with Kathy at Rocky Creek Dental Care in South Carolina, and she told us how tedious her office’s task of printing and mailing claims was.  “We printed out the statements and we’d be spending a whole day going through them,” explains Kathy, “We had any office staff that wasn’t busy stuffing the envelopes.”  With an entire 8 hour workday spent by the two employees and stacks of paper, envelopes, toner and stamps, Rocky Creek needed a way to simplify their process, and Kathy was elated when we told her about BillConnect.

The Staff at Rocky Creek Dental Care

Just as she normally did, she created the files in her Dentrix software and sent them to her Office Manager.  The only thing she had to do differently was instead of waiting for all 200 statements to print to her printer, we captured them into the DMD and then DentalXChange mailed them off for her.  It was as simple as that!

An image of the DMD Statement Capture screen

For just $0.70*, DentalXChange sends your patient a printed statement by first-class mail and even includes a #9 return envelope so patients can remit payment to you, and we also offer the added ease of making payments online for them.  How easy is that?  The doctors were so impressed with the process that they signed up their second location to cut down the tedious task of printing and mailing statements there too.

Sample of a statement your patient will recieve

For an office that sends out 200 statements a month this is an estimated savings of up to $3144 a year and 12 full workdays.  Just imagine what your office could do with all that extra money and free time.  Bonuses?  Extra days off? The possibilities are endless!

How are you sending patient bills?  Try BillConnect now!  You can call 1-800-576-6412 x 467 for more details.

*Prices are current as of June 2011 and are subject to change.  Please call for up-to-date pricing as with the rising postage rates, we may need to adjust pricing. Additional charges from USPS include:
* $0.10 for Failed Delivery Point Validation
* $0.40 for FastForward (National Change of Address)
* $0.09 Additional pages

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Filed under BillConnect, Patient Statements, PayConnect