Category Archives: Dental EDI

DentalXChange Announces New Completely Integrated Attachment Service for ClaimConnect

facebook_attachment2_1200We are proud to announce our electronic claims attachment service is now completely integrated with ClaimConnect.

DentalXChange Attachment Service allows providers to electronically attach x-rays, periodontal charts, EOBs, narratives and any other documentation required by a payer to adjudicate a dental claim without having to use a third party application.

“Our goal in designing our attachment solution is to improve administrative efficiencies and control costs for payers and providers,” explained Scott Wellwood, President of DentalXChange. “By using one service to send claims and associated documentation, providers will simplify the claims cycle and expedite reimbursements.”

DentalXChange Attachment Service will allow providers to submit electronic attachments along with the claim, directly to Payers like Cigna, MetLife, UnitedHealthcare, among many others.

Along with sending solicited attachments without third party software, other features of the service include customizable attachment rules, attachment alerts and an online attachment archive.

“We want to empower our clients with services that perform at the highest level for less cost. We feel we have done that once again with DentalXChange Attachment Service,” he added.

To learn more about this innovative service, please call 800-576-6412 Ext. 455 or click here.

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Filed under Attachments, ClaimConnect, Claims, Dental EDI, Dental Office, dentalxchange

DentalXChange Selected To Provide All Payer Portal For Humana

DentalXChange has announced a partnership with Humana Inc. (NYSE: HUM) to launch a co-branded online portal supporting electronic data interchange (EDI) for the dental community.

Better Solutions for your Practice!

DentalXChange has designed and will operate the insurance company’s All Payer Dental Portal, allowing Humana’s dental providers to securely file insurance claims and conduct insurance-related transactions.

Scott Wellwood

“Our goal in supporting Humana’s All Payer Portal is to improve utilization management and increase administratice efficiencies” Scott Wellwood 

“Our goal in supporting Humana’s All Payer Portal is to improve utilization management and increase administrative efficiencies for providers,” explained Scott Wellwood, President of DentalXChange. “By increasing the speed at which providers of dental care can gather and utilize insurance information, we will be helping to improve the overall healthcare experience for patients, while accelerating revenue cycles for each of Humana’s dental providers.”

Through the portal, providers will have the opportunity to interact more directly with Humana, completing all dental EDI transactions at reduced or no cost. Features include the submission of claims and predeterminations, checking patient eligibility and benefits, obtaining the status of claims and receiving remittance information to balance claim payments. Transactions can be conducted directly on ClaimConnect or through integration with popular dental software programs.

“Humana is one of the nation’s leading health and well-being companies,” Wellwood said. “We look forward to working with Humana to further streamline the company’s EDI processes and reduce costs for their providers.”

“DentalXChange’s EDI tools will help empower Humana’s dental providers with the ability to eliminate paper and manage their entire revenue cycle, from eligibility verification before a patient’s visit, through the receipt of the electronic remittance advice and payment,” he added.

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Filed under California Dental Association, ClaimConnect, Claims, Dental EDI, E-Credentialing, EDI Claims, Humana, Uncategorized

USPS to Raise Postage, AGAIN! Or, Why DentalXChange Lowered the Price of E-Delivered Statements.

It’s happening again.

As of May 31st, the USPS is increasing the price of postage. Every year the price goes up and this year is no exception. Unfortunately, due to this rise in cost, the delivery of our paper statements will increase from .75¢ to .76¢ per statement.

But we’re not taking this increase sitting down!

To help offset the post office price gouging and to encourage the switch from paper to EDI, DentalXChange will be lowering the cost of our e-delivery statement service from $0.49 to $0.37 per statement!

 That’s .39¢ less than a mailed statement!

To put that in context:

Switching_EPat[1]Let’s say you average 8 patients a day, 5 days a week. At the end of the month you are sending out 160 patient statements. That comes out to $121.60 in postage alone. Now, throw in the cost of printing and paper. Oh, and you have to pay an employee to stuff envelops. Doesn’t anyone remember how George Costanza’s fiancé died?!

E-Patient Statements electronic delivery is safe, fast, easy and now more affordable than ever. Those 160 statements can be e-mailed to your patients, saving you the cost of postage, printing, employee time and those dreaded envelops. Couple E-Patient Statements with PayConnect and you’ll be able to collect payment online!

This helps you get paid FASTER!

So to re-cap, we are lowering the price on our E-delivery service, making it easier for patients to pay you for services rendered and hopefully saving lives from toxic adhesive. This is a perfect opportunity to take advantage of this cost-savings option and not get squeezed by the USPS.

Take THAT post office!

To learn more about E-Patient Statements, PayConnect and how much money you can save, call us at (800) 576-6412 ext. 455 or visit www.dentalxchange.com

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Filed under Claims, Customer Service, Dental EDI, dentalxchange, E-Patient Statements, EDI Claims

DentalXChange at CDA Presents – Anaheim 2015

Another CDA Presents – Anaheim has come and gone, and we couldn’t have had more fun! We were thrilled to see so many happy clients.

Dr Joesph Olivwer and Staff.JPG

Dr. Joseph Oliver and Staff

 

DentalXChange Portable Phone ChargerThis year we gave away portable phone chargers to clients who gave us a video testimonial. So many of you stopped by and expressed how much you loved our services and most of you told us that you didn’t need the phone charger, you would tell any and everyone that DentalXChange is the best! You can see some of the testimonials here, here and here.

 

DentalXChange Happy Client Pins

It’s that reason alone we love our jobs! Designing EDI services that help make your job easier is what we set out to do in the first place. Our clients touting our services means we are succeeding at that goal.

 

Disney Plush PillowsSince we were next to the Happiest Place on Earth, we gave away Disney character pillows. These cute pillows were a hit at the show and everyone wanted one. We also gave away Snapper plush dolls, which everyone always goes crazy for.

 

With the show in Anaheim over, we look forward to CDA Presents – San Francisco, August 20-22. We will have some fun giveaways and some great promotions. We’ll even have some phone charges waiting for those of you who want to give us a testimonial!

 

You can also find us at the following shows throughout the summer:

Delta Plan Optech Summit
July 14 – 15, 2015
Chicago, IL 

For more information, please visit:
www.deltadental.com

AADOM – American Association of Dental Office Managers

11th Annual Dental Managers Conference
August 28 – 30, 2015
Nashville, TN 

For more information, please visit:
www.dentalmanagers.com

CDA – CDA Presents: San Francisco 2015
CDA Endorsed Programs
August 20 – 22, 2015
San Francisco, CA 

For more information, please visit:
www.cdaendorsedprograms.com

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Filed under CDA Presents, ClaimConnect, Customer Service, Dental EDI, Dental Office

Switching Makes More Cents!

DentalXChange is proud to announce the launch of its new “Switching Makes More Cents!” campaign, encouraging practices to switch to ClaimConnect and E-Patient Statements before the 3-cent postal rate increase, scheduled for January 26th.

DentalXChange Switching Makes More Cents“The Postal Service is increasing standard postage by 3 cents! So, we felt it was the perfect time for dental practices to take advantage of the added value our services offer,” said Scott Wellwood, President of DentalXChange. “Our ‘Switching Makes More Cents!’ campaign sweetens the deal as we are offering some great incentives for new practices who sign up with us and for current clients who refer us.”

The “Switching Makes More Cents!” campaign includes a number of exciting benefits for clients, including:

New Client Promotion

  • Any new practice that signs up for ClaimConnect will receive 30 days of free claims.*
  • Any new practice that signs up for E-Patient Statements receives 30 days of free e-delivered statements.*
  • Plus, any new practice that signs up for ClaimConnect or E-Patient Statements will receive a $25 Starbucks gift card!*

Current Client Referral Promotion

  • Refer a practice and receive a $25 Starbucks gift card and free claims or free E-Patient Statements for a month!*

*Terms and conditions apply. Please contact us via facebook for details.

All referrals and new sign ups must be made via facebook to receive promotions!

  • New Clients -Private message the DentalXChange facebook page and give your contact information (name, phone number, address) as well as what product you are interested in, and a sales associate will contact you.
  • Referring Clients – Private message the DentalXChange facebook page and give your referral’s contact information, including a contact name, phone number and address as well as their own name and phone number.

To take advantage of these promotions please access our facebook page and private message us by clicking here now!

 

“Switching Makes More Cents” Details

The “Switching Makes More Cents” campaign starts now and runs through February 14th.  To be eligible for promotional benefits, practices must enter their information via a private message on facebook. Terms and conditions apply. Please contact us via facebook for more details.

ClaimConnect is the premiere EDI solution for online claims delivery and real time services.  This state-of-the-art solution allows you to process your claims, all online, without the need of paper, postage or envelopes. Coupled with our superior customer service, ClaimConnect presents the perfect solution for all of your dental online claims needs.

E-Patient Statements allows providers to send patient statements via email. A secure email link enables the patient to view and pay their statements online. E-Patient Statements will help increase patient satisfaction, cut out the post office and improve your practice’s cash flow.

“We are proud of the value DentalXChange offers and will continue innovative new and affordable products that will assist dentists, patients and payers,” noted Wellwood. “We hope everyone sees, switching to DentalXChange really does make cents!”

Over the past two decades, DentalXChange has established itself as the leader in online solutions for the dental industry. The company’s goals are to simplify business processes, increase productivity and enhance the management side of the dental practice. Through superior customer service and streamlined connectivity, DentalXChange bridges the gaps between dental payers, patients and providers.

If you have any questions, please feel free to private message us on facebook by clicking here.

DentalXChange Switching Makes More Cents

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Filed under ClaimConnect, Claims, Dental EDI, dentalxchange, E-Patient Statements, Electronic Claims

Winner of DentalXChange’s ‘Thanks a 100 Million’ Celebration

Congratulations to Sweet Smiles Pediatric Dentistry and Orthodontics of Plano, Texas. They are the winners of DentalXChange’s “Thanks a 100 Million” Celebration!congrats

At 6:52 a.m. Pacific time of August the 8th, Sweet Smiles submitted what would be recognized as DentalXChange’s 100th million claim.

Thank you to all of our clients who helped make this milestone possible. We will continue to pioneer new innovations to assist providers, patients and payers, while rewarding our clients who have helped us achieve our ongoing success.

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Filed under Awards, ClaimConnect, Claims, Dental EDI, dentalxchange, EDI Claims

DentalXChange at CDA Presents San Francisco 2013

    Mark Twain once noted, “The coldest winter I ever spent was a summer in San Francisco.” We can’t imagine that to be true this summer with one of the hottest dental conventions, CDA Presents in town.

CDA San Fran 13

CDA Presents 2013 runs August 15 through the 17th and brings together thousands of dentistry insiders for a wealth of industry information: C.E. opportunities, dynamic speakers, an impressive exhibit hall, and plenty of networking. Wrapped in scenic beauty, cultural attractions and world-class cuisine, it’s your opportunity to expand your success—and your relationship with the city Sinatra left his heart in.

We are excited to be part of this year’s convention, not only because our services are so renowned that the California Dental Association has endorsed us for 4 straight years but also, we are introducing our new mascot, Snapper!

"Hi! I'm Snapper"

Snapper will help you find which of our innovative products and services will best help you run your practice in a more efficient and cost effective way. Our Snapplications help dental practices cut down on paper, save time and most importantly, save money!

The DentalXChange booth will be located at #914, in the heart of the CDA Endorsed section. This year, we will be giving away Snapper plush toys and flashing pens! Visitors will have the chance to learn about our products, meet some of the best customer service representatives in the industry and pick up some snappy DentalXChange souvenirs (who loves puns?!).

SnapperVisitors can also find out how much time and money they can save by switching from paper to EDI. And, when you sign up for one of our paid products, we’ll give you a $25 Starbucks gift card* to help enjoy all the time you’ll be saving using DentalXChange services!

DentistUSA will be located at booth #832 and we will be handing out DentistUSA flashing pens! Come see why DentistUSA is one of the fastest growing dental communities on the web!

To better navigate this year’s event, CDA has developed a mobile device application to help answer any question you might have before and during the show. You can download the app that helps make CDA Presents a “snapp” by clicking here!

So if you are coming to CDA Presents, this year, please stop by our booths and say hi! We love to meet our current clients and, of course, meet new friends!

*One gift card per office location. Account must stay active for 30 days without cancellation. DentalXChange will mail your gift card within 45 days of activation. 

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Filed under Awards, California Dental Association, CDA Presents, Dental EDI, dentalxchange, DentistUSA, EDI Claims, Electronic Claims, Uncategorized