Category Archives: dentalxchange

2020 in Review with Scott Wellwood

It is a massive understatement to say that 2020 has presented us all with challenges, grief and stories of incredible courage the likes of which we have never seen.

Scott Wellwood, President of DentalXChange

Dental practices and those that run them are front-line heroes as are all of those dedicated to preserving and improving the health of our population.

DentalXChange recognizes our responsibility as a key link in the informational chain that enables these practices to remain productive and efficient by reducing and eliminating most of the paper processes involved.  By automating and securely transporting transactions and data, we are minimizing the need to touch and distribute these items manually.

We have also taken extraordinary steps and precautions in order to protect our own staff and their families as we have been able to enact remote work environments without sacrificing our industry leading customer support standards.

We are heartened by the release of multiple vaccines that show great promise in getting us back to a more normal life.  We greatly appreciate our customers, business partners and our wonderful Team here at DentalXChange and look forward to a safe and prosperous 2021.

Happy Holidays!

Scott Wellwood

President

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Limit the Contact Between Patients and Staff, PLUS Get a Free Month of Real-Time Eligibility

Get a free month of Real-Time Eligibility!

Limiting the time your staff spends with patients is the new norm in our COVID-19 world. Staff feel safer, which leads to better service and your patient feels safer, which leads to calm and trust. When a patient feels this way, they are more satisfied with the service they receive and are willing to accept more treatments.

To help your office become a contactless practice, DentalXChange is offering the following promotion:

From now through August 31st, 2020, when you sign up for Patient Credit Score Services you will receive a 30 day trial of Real-Time Eligibility AT NO CHARGE!

Patient Credit Score Services gives you the information you need to make objective, ability-to-pay decisions that will help you present credit options to your patient. This soft check on a patient’s credit will help decrease bad debt while optimizing your collections process.

Real-Time Eligibility instantly verifies a patient’s eligibility and benefit information so you can offer better treatment options before you see your patients.

When paired together, these services limit the contact between your staff and patients, help increase your case acceptance rate and will lead to higher patient satisfaction.

Features and Benefits

Patient Credit Score Services

  • Receive patient’s FICO Score and identity information
  • Quickly verify information to expedite the registration process
  • Improve revenue recovery and reduce bad debt
  • Five standard alert messages including Red Flags can help reduce fraud and identity theft
  • Soft inquiry on a patient’s credit will not affect their credit score
  • Helps optimize your collections process

Real-Time Eligibility

  • Instantly verify Eligibility and Plan Benefits
  • View and print EOB & ERA

This is a limited time offer!

Call (800) 576-6412 Ext. 455 to register and take advantage of a Free Month of Service.

 

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Filed under Contactless Practice, dentalxchange, Patient Credit Score Services, Real-Time, Real-Time Eligibility