Category Archives: Uncategorized

The Preferred Practice Bundle – Gold Level at CDA Presents San Francisco and AADOM 13th Annual Conference

CDA Presents San Francisco 2017 Aug 24th – 26th at Booth 1331

The Golden State. The Golden Gate Bridge. California is synonymous with gold! To help our clients experience the gold standard, we are introducing the Preferred Practice Bundle – Gold Level at this years CDA Presents San Francisco next week!

The new bundle will provide all the services you need to run your practice for one, low monthly fee. It will help you increase productivity, improve claims processing and save you time, paper and money. To learn more about the Preferred Practice Bundle – Gold Level, visit booth #1331. Or visit www.dentalxchange.com/provider/PreferredPracticeBundle

Snapper with Gold CoinsCome visit our booth this year to get cool giveaways like Gold Coin Chocolates, Snapper plush dolls, DentalXChange pens and Post-it notes. If you are a current client, come by, meet our staff and get a Snapper pin to show how much you love our services!

We look forward to this convention every year because we love showing everyone attending why DentalXChange is the gold standard for the dental industry.

 

 

AADOM 13th Annual Office Manager Conference in Scottsdale, AZ, September 7th – 9th

If you are a dental office manager heading to Scottsdale for AADOM 13th Annual Office Managers Conference we’ll be there too! We’ll also have some cool things to hand out and we want to tell everyone one about our Gold Level bundle, so stop by booth #319 and say hi!

 

Whichever conference you may be attending, be sure to come by to see how all our innovative products and services help dentists run their practice in a more efficient and cost effective way. We’ll help you cut down on paper usage, save time and most importantly, save money!

We look forward to seeing all of you soon!

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Filed under AADOM, California Dental Association, CDA Presents, Uncategorized

The Need For Credit

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In today’s economic climate, the need for dental practices to extend credit to prospective patients is a necessity. With the rising cost of healthcare across the board, most patients just cannot afford to pay for their treatment in one lump sum. So they will look for a dental practice that will extend them credit to pay over time.

Unfortunately, according to a report from the Corporation for Enterprise Development, “56% of consumers have subprime credit scores. Meaning they are unable to take advantage of the best, or even average interest rates if they need to borrow money.” So where does that leave your practice? Do you blindly extend credit on faith, hoping you’ll eventually see your return?

The good news is you don’t have to with our new Patient Credit Score Services.

This innovative service provides you and your staff with the financial data needed for making in-house credit decisions. Powered by TransUnion, you’ll get a synthesized report featuring a FICO score and the healthcare-specific metrics you need to get a more complete picture of your patient’s financial situation, right at the point of service.
Here are the great ways this service is designed to help make better in-house decisions:

  • Improve financial counseling with easy to read Decision Messages, which help staff with in-office credit determinations.
  • Expedite the registration process and improve revenue recovery through self-reported data that is quickly verified.
  • Reduce fraud and identity theft through five standard alert messages, including Red Flags.
  • Review the patient’s available credit and TransUnion New Account score, which are compared against pre-set thresholds to help optimize your collections processes.
  • Improve your charity care determination process and reduce bad debt by comparing the patient’s Federal Poverty Level (FPL) % estimate, which is compared against financial aid thresholds.
  • Makes soft inquiry on a patient’s credit, which will not affect their credit score.

Patient Credit Score Services will help your practice make objective, ability-to-pay decisions and ultimately help you collect on services rendered.

Improve your financial counseling and collection with DentalXChange!

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Filed under Financial Assessments, PayConnect, Uncategorized

DentalXChange at CDA Presents Anaheim 2016

What will you discover?

CDA Ana 2016

CDA Presents Anaheim is all about helping the California dental community find new and innovative ways to improve the industry. It is one of the most anticipated dental conventions in the U.S. and is one we look forward to every year. Next week, May 12th through the 16th, we will be there to help everyone discover why DentalXChange is the leader in EDI solutions for the dental industry.

Our innovative products and services have been designed to help dentists run their practice in a more efficient and cost effective manner. We help dental practices cut down on paper, save time and most importantly, save money. Our services are so renowned that the California Dental Association has endorsed us for 6 straight years!

Disney Plush ToysOur booth will be located at #703. Visitors can find out how much time and money they can save by switching from paper to EDI. And, when you sign up for one of our paid services at the convention, we’ll give you a 19” Disney character plush toy. The perfect souvenir from Anaheim, California!

We will feature some other cool giveaways like Snapper plush dolls, DentalXChange note pads and DentalXChange pens.

photoIf you are a current client, come by, meet our staff and get a Snapper pin to show how much you love our services. If you refer another practice, you’ll be eligible to receive a $25 American Express gift card.*

So if you are coming to CDA Presents Anaheim, download the CDA app, find our booths, stop by and say hi. We love to meet our current clients and discover new friends!

*One gift card per office location. Account must stay active for 30 days without cancellation. DentalXChange will mail your gift card within 45 days of activation. 

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Filed under California Dental Association, CDA Presents, ClaimConnect, Customer Service, dentalxchange, E-Patient Statements, EDI Claims, Uncategorized

DentalXChange Selected To Provide All Payer Portal For Humana

DentalXChange has announced a partnership with Humana Inc. (NYSE: HUM) to launch a co-branded online portal supporting electronic data interchange (EDI) for the dental community.

Better Solutions for your Practice!

DentalXChange has designed and will operate the insurance company’s All Payer Dental Portal, allowing Humana’s dental providers to securely file insurance claims and conduct insurance-related transactions.

Scott Wellwood

“Our goal in supporting Humana’s All Payer Portal is to improve utilization management and increase administratice efficiencies” Scott Wellwood 

“Our goal in supporting Humana’s All Payer Portal is to improve utilization management and increase administrative efficiencies for providers,” explained Scott Wellwood, President of DentalXChange. “By increasing the speed at which providers of dental care can gather and utilize insurance information, we will be helping to improve the overall healthcare experience for patients, while accelerating revenue cycles for each of Humana’s dental providers.”

Through the portal, providers will have the opportunity to interact more directly with Humana, completing all dental EDI transactions at reduced or no cost. Features include the submission of claims and predeterminations, checking patient eligibility and benefits, obtaining the status of claims and receiving remittance information to balance claim payments. Transactions can be conducted directly on ClaimConnect or through integration with popular dental software programs.

“Humana is one of the nation’s leading health and well-being companies,” Wellwood said. “We look forward to working with Humana to further streamline the company’s EDI processes and reduce costs for their providers.”

“DentalXChange’s EDI tools will help empower Humana’s dental providers with the ability to eliminate paper and manage their entire revenue cycle, from eligibility verification before a patient’s visit, through the receipt of the electronic remittance advice and payment,” he added.

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Filed under California Dental Association, ClaimConnect, Claims, Dental EDI, E-Credentialing, EDI Claims, Humana, Uncategorized

DentalXChange’s 2015 Year in Review with Scott Wellwood

As the year winds to a close we thought it would be fitting for our fearless leader, Scott Wellwood, to reminisce about the company’s 2015. So, without further ado:

Hi All,

2015 has been a very exciting year for us on many levels. In some respects we’ve never faced stiffer competition in the marketplace, and yet we’ve managed to continue to grow our brand and respect throughout the industry significantly over the last 12 months.

Over the past year we have worked to create two new EDI solutions, E-Credentialing and Attachment Services. I’m pleased to report that both of these products are now a reality.

Scott Wellwood, President of DentalXChange

Scott Wellwood, President of DentalXChange

E-Credentialing provides easy to use tools for online credentialing and network enrollment, as well as automated form completion. This innovative, web-based application streamlines the creation and delivery of credentialing and network enrollment forms.

DentalXChange Attachment Services enables you to transmit attachments electronically. Fully integrated with ClaimConnect, you will be alerted to which claims need attachments to help expedite claims processing.

We have updated the User Interface of ClaimConnect making it easier to use, ensuring that it remains at the forefront of the technology curve.

We have also partnered with TransUnion allowing you to run financial assessments on patients needing treatment in order to determine the viability of extending “in house” credit.

We have worked tirelessly on making each of these products “best in class” and want to thank you, our customer, for the tremendous amount of input you’ve given. We greatly appreciate the trust you put in us and hope that these new products, services and upgrades will continue to make your life easier.

We wish you a happy and prosperous 2016,

Scott Wellwood

 

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Filed under ClaimConnect, dentalxchange, E-Credentialing, Financial Assessments, Uncategorized

DentalXChange at CDA Presents Anaheim 2015

Hailing from the golden state, we might be a little biased, but there is no better time to be in Southern California than the spring. The weather warms up (well, warmer than our 60 degree winters), the wildflowers blossom and the California Dental Association holds their annual event, CDA Presents Anaheim, April 30th – May 2nd.

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We always look forward to attending CDA Presents, but this year we are even more excited because we are introducing The Preferred Practice Bundle to the convention! This comprehensive selection of online practice solutions is designed to help dentists manage their practice for one low, monthly bill. The powerful tools offered in this bundle will speed up reimbursements, improve marketability, increase patient satisfaction and help create a more efficient practice, all while lowering costs. No one else in the dental EDI industry is offering this kind of value. Just another reason why CDA has endorsed us for 5 straight years!

We will have two booths to better serve all of the attendees. Our first booth will be located at #703, in the heart of the CDA Endorsed section. The second booth will be located at #350.

Visitors can find out how much time and money they can save by switching from paper to EDI. And, when you sign up for one of our paid services at the convention, we’ll give you a big, 16” Disney character plush pillow. The perfect souvenir from Southern California! Anyone who signs up with us and uses our product for 30 days will receive a $25 Starbucks gift card!* A gift from us to help enjoy all the time you’ll be saving using DentalXChange services!

Sign up at the convention and choose your favorite character!

Sign up at the convention and choose your favorite character!

Both booths will feature other cool giveaways like Snapper plush dolls, phone chargers and DentalXChange pens. If you are a current client, come by, meet our staff and get a Snapper pin to show how much you love our services!

So if you are coming to CDA Presents this year, download the CDA app, find our booths, stop by and say hi! We love to meet our current clients and of course, meet new friends!

 

*One gift card per office location. Account must stay active for 30 days without cancellation. DentalXChange will mail your gift card within 45 days of activation. 

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Filed under CDA Presents, Uncategorized

Bundling Makes More Cents!

DentalXChange is proud to announce the Bundling Makes More Cents campaign!

For a limited time only, clients who sign up for the Preferred Practice Bundle will receive up to a $50 credit towards their billing statement!*

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“The Preferred Practice Bundle will make a huge difference in the management of the dental practice,” said Scott Wellwood, President of DentalXChange. “The powerful tools offered in this bundle will speed up reimbursements, improve your marketability, increase patient satisfaction and help create a more efficient practice. You get all this value on just one low, monthly bill.”

The Preferred Practice Bundle includes the best of DentalXChange’s EDI services at a budget friendly price. A comprehensive selection of practice solutions, all on one low bill!

The Preferred Practice Bundle features:

  • ClaimConnect – Electronic claims submission using your practice management software or Direct Online Entry
  • Real-Time Services – Check patient eligibility, plan benefits details and claim status
  • DDS WebStudio Advantage – Create a fully functional, professional website for your practice featuring Web Portal capabilities.
  • Web Portal Access – Allow patients to view and pay their statements and give office staff access to your DentalXChange dashboard, directly through your practice’s website
  • Patient Education – Online Patient Education access on your website helps your patients to visually understand their treatment options
  • DentistUSA – Market your practice and increase your visibility with free inclusion in our nationwide online dental provider community
  • DDS TimeManager – Securely manage your staff hours and calculate your payroll with ease

 

Bundling Makes More Cents!

  • Sign up for The Preferred Practice Bundle and receive up to a $50 credit towards your billing statement!* 
  • Current bundle subscribers can receive a $25 Starbucks gift card when they refer a new client!*

  

Bundling Makes More Cents Details

The Bundling Makes More Cents campaign starts now and runs through February 28th.  Please call 1800-576-6412 Ext 455 for more details.

“We are proud of the value DentalXChange is offering with the Preferred Practice Bundle,” noted Wellwood. “We hope everyone sees, bundling really does make cents!”

 

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Keep current with our promotions and special offers. Follow us on Facebook and Twitter.

*Restrictions apply, please call for more details.

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Filed under ClaimConnect, Claims, Dental Office, dentalxchange, DentistUSA, E-Patient Statements, EDI Claims, Electronic Claims, Patient Education, Patient Statements, PayConnect, Uncategorized