Category Archives: Uncategorized

DentalXChange Selected To Provide All Payer Portal For Humana

DentalXChange has announced a partnership with Humana Inc. (NYSE: HUM) to launch a co-branded online portal supporting electronic data interchange (EDI) for the dental community.

Better Solutions for your Practice!

DentalXChange has designed and will operate the insurance company’s All Payer Dental Portal, allowing Humana’s dental providers to securely file insurance claims and conduct insurance-related transactions.

Scott Wellwood

“Our goal in supporting Humana’s All Payer Portal is to improve utilization management and increase administratice efficiencies” Scott Wellwood 

“Our goal in supporting Humana’s All Payer Portal is to improve utilization management and increase administrative efficiencies for providers,” explained Scott Wellwood, President of DentalXChange. “By increasing the speed at which providers of dental care can gather and utilize insurance information, we will be helping to improve the overall healthcare experience for patients, while accelerating revenue cycles for each of Humana’s dental providers.”

Through the portal, providers will have the opportunity to interact more directly with Humana, completing all dental EDI transactions at reduced or no cost. Features include the submission of claims and predeterminations, checking patient eligibility and benefits, obtaining the status of claims and receiving remittance information to balance claim payments. Transactions can be conducted directly on ClaimConnect or through integration with popular dental software programs.

“Humana is one of the nation’s leading health and well-being companies,” Wellwood said. “We look forward to working with Humana to further streamline the company’s EDI processes and reduce costs for their providers.”

“DentalXChange’s EDI tools will help empower Humana’s dental providers with the ability to eliminate paper and manage their entire revenue cycle, from eligibility verification before a patient’s visit, through the receipt of the electronic remittance advice and payment,” he added.

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Filed under California Dental Association, ClaimConnect, Claims, Dental EDI, E-Credentialing, EDI Claims, Humana, Uncategorized

DentalXChange’s 2015 Year in Review with Scott Wellwood

As the year winds to a close we thought it would be fitting for our fearless leader, Scott Wellwood, to reminisce about the company’s 2015. So, without further ado:

Hi All,

2015 has been a very exciting year for us on many levels. In some respects we’ve never faced stiffer competition in the marketplace, and yet we’ve managed to continue to grow our brand and respect throughout the industry significantly over the last 12 months.

Over the past year we have worked to create two new EDI solutions, E-Credentialing and Attachment Services. I’m pleased to report that both of these products are now a reality.

Scott Wellwood, President of DentalXChange

Scott Wellwood, President of DentalXChange

E-Credentialing provides easy to use tools for online credentialing and network enrollment, as well as automated form completion. This innovative, web-based application streamlines the creation and delivery of credentialing and network enrollment forms.

DentalXChange Attachment Services enables you to transmit attachments electronically. Fully integrated with ClaimConnect, you will be alerted to which claims need attachments to help expedite claims processing.

We have updated the User Interface of ClaimConnect making it easier to use, ensuring that it remains at the forefront of the technology curve.

We have also partnered with TransUnion allowing you to run financial assessments on patients needing treatment in order to determine the viability of extending “in house” credit.

We have worked tirelessly on making each of these products “best in class” and want to thank you, our customer, for the tremendous amount of input you’ve given. We greatly appreciate the trust you put in us and hope that these new products, services and upgrades will continue to make your life easier.

We wish you a happy and prosperous 2016,

Scott Wellwood

 

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Filed under ClaimConnect, dentalxchange, E-Credentialing, Financial Assessments, Uncategorized

DentalXChange at CDA Presents Anaheim 2015

Hailing from the golden state, we might be a little biased, but there is no better time to be in Southern California than the spring. The weather warms up (well, warmer than our 60 degree winters), the wildflowers blossom and the California Dental Association holds their annual event, CDA Presents Anaheim, April 30th – May 2nd.

cda-anaheim

We always look forward to attending CDA Presents, but this year we are even more excited because we are introducing The Preferred Practice Bundle to the convention! This comprehensive selection of online practice solutions is designed to help dentists manage their practice for one low, monthly bill. The powerful tools offered in this bundle will speed up reimbursements, improve marketability, increase patient satisfaction and help create a more efficient practice, all while lowering costs. No one else in the dental EDI industry is offering this kind of value. Just another reason why CDA has endorsed us for 5 straight years!

We will have two booths to better serve all of the attendees. Our first booth will be located at #703, in the heart of the CDA Endorsed section. The second booth will be located at #350.

Visitors can find out how much time and money they can save by switching from paper to EDI. And, when you sign up for one of our paid services at the convention, we’ll give you a big, 16” Disney character plush pillow. The perfect souvenir from Southern California! Anyone who signs up with us and uses our product for 30 days will receive a $25 Starbucks gift card!* A gift from us to help enjoy all the time you’ll be saving using DentalXChange services!

Sign up at the convention and choose your favorite character!

Sign up at the convention and choose your favorite character!

Both booths will feature other cool giveaways like Snapper plush dolls, phone chargers and DentalXChange pens. If you are a current client, come by, meet our staff and get a Snapper pin to show how much you love our services!

So if you are coming to CDA Presents this year, download the CDA app, find our booths, stop by and say hi! We love to meet our current clients and of course, meet new friends!

 

*One gift card per office location. Account must stay active for 30 days without cancellation. DentalXChange will mail your gift card within 45 days of activation. 

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Filed under CDA Presents, Uncategorized

Bundling Makes More Cents!

DentalXChange is proud to announce the Bundling Makes More Cents campaign!

For a limited time only, clients who sign up for the Preferred Practice Bundle will receive up to a $50 credit towards their billing statement!*

FB_Bundle_Headline

“The Preferred Practice Bundle will make a huge difference in the management of the dental practice,” said Scott Wellwood, President of DentalXChange. “The powerful tools offered in this bundle will speed up reimbursements, improve your marketability, increase patient satisfaction and help create a more efficient practice. You get all this value on just one low, monthly bill.”

The Preferred Practice Bundle includes the best of DentalXChange’s EDI services at a budget friendly price. A comprehensive selection of practice solutions, all on one low bill!

The Preferred Practice Bundle features:

  • ClaimConnect – Electronic claims submission using your practice management software or Direct Online Entry
  • Real-Time Services – Check patient eligibility, plan benefits details and claim status
  • DDS WebStudio Advantage – Create a fully functional, professional website for your practice featuring Web Portal capabilities.
  • Web Portal Access – Allow patients to view and pay their statements and give office staff access to your DentalXChange dashboard, directly through your practice’s website
  • Patient Education – Online Patient Education access on your website helps your patients to visually understand their treatment options
  • DentistUSA – Market your practice and increase your visibility with free inclusion in our nationwide online dental provider community
  • DDS TimeManager – Securely manage your staff hours and calculate your payroll with ease

 

Bundling Makes More Cents!

  • Sign up for The Preferred Practice Bundle and receive up to a $50 credit towards your billing statement!* 
  • Current bundle subscribers can receive a $25 Starbucks gift card when they refer a new client!*

  

Bundling Makes More Cents Details

The Bundling Makes More Cents campaign starts now and runs through February 28th.  Please call 1800-576-6412 Ext 455 for more details.

“We are proud of the value DentalXChange is offering with the Preferred Practice Bundle,” noted Wellwood. “We hope everyone sees, bundling really does make cents!”

 

FB_bundle

Keep current with our promotions and special offers. Follow us on Facebook and Twitter.

*Restrictions apply, please call for more details.

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Filed under ClaimConnect, Claims, Dental Office, dentalxchange, DentistUSA, E-Patient Statements, EDI Claims, Electronic Claims, Patient Education, Patient Statements, PayConnect, Uncategorized

The Ice Bucket Challenge comes to DentalXChange!

It was bound to happen. The viral sensation known as the Ice Bucket Challenge hit us at DXC and we wanted to get involved.ALS Ice Bucket Thank You

Scott started us off with a fantastic (i.e. hilarious) video and nominated Kavian and Le Ann. They all followed suit, recording highly entertaining videos (Le Ann’s is our favorite of the bunch). We also have videos from employees posted on our facebook wall.

Watch Scott’s video here

Watch Kavian’s video here

Watch Le Ann’s video here

What is the ALS Ice Bucket Challenge? 

The challenge involves people getting doused with buckets of ice water on video, posting that video to social media using the hash tag: #IceBucketChallenge, then nominating others to do the same, all in an effort to raise ALS awareness. Those who refuse to take the challenge are asked to make a donation to the ALS charity of their choice.

So far the Ice Bucket Challenge has raised over 115 million dollar to help find a cure for ALS, aka Lou Gehrig’s Disease!  We hope we can add to the total.

To find out more about the ALS Ice Bucket Challenge and to donate to this worthy cause, click here: http://www.alsa.org/fight-als/ice-bucket-challenge.html

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Filed under dentalxchange, EHG Fund, Uncategorized

Happy Clients – A Post CDA Presents San Francisco 2014 and 10th Annual AADOM Convention Review

AADOM Happy ClientThere is nothing we like more than making our clients happy. We specifically design our EDI tools for dental practices to help make your jobs easier and less stressful. Which leads to the happiest clients in the dental industry! Second to making happy clients is meeting them, so we were thrilled to see so many of you at CDA Presents San Francisco 2014 and the 10th Annual AADOM Conference in San Diego!

 

Shadan CDA SF 2014CDA Presents San Francisco was amazing. So many of our clients came by and picked up our Happy Client pins and proudly wore them around the convention. “We gave over 50 pins away to clients who would stop by and say how much they love using our services and how happy they are,” said Bassem Bayaa, Sales Manager. “It was nice to see our existing clients that just wanted to stop by to chat about our services and how much they love it.”

 

Snapper Tiffanys The 10th Annual AADOM Conference in San Diego was equally as fun, highlighted by our giveaway at ADDOM’s raffle of a Tiffany’s bracelet. The lucky winner was very happy! “Overall, it was a great show,” said Elizabeth Jones, Director of Sales and Retention. “We handed out around 40 Happy Client pins and got to hear how satisfied everyone is. It is always encouraging to have clients who come up to our booth to praise us.”

The Lucky Winner

The Lucky Winner!

 

We love hearing how much people love using our services and how they refer us to their friends. Your referrals mean the world to us and we will continue to provide top quality EDI tools and services to match the praise that you have given us. If you are currently without EDI claims services or are unhappy with the claims service you are receiving, please give us a call at 800-576-6412 ext 455. We will be happy to help turn your EDI frustrations into smiles!

Linda from Today's Dental Consulting recommends ClaimConnect to all her clients!

Bassem with Linda from Today’s Dental Consulting. They recommend ClaimConnect to all their clients! http://www.todaysdentalconsulting.com

 

We can’t wait until next year to see all our old friends and hopefully make lots of new ones!

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Meet Team DXC – Tom Mort

Tom Mort Meet Team DXC is our interview series with a team member who helps make DentalXChange a leader in the dental EDI industry.

Our Interviewee: Tom Mort

Job Title: Director of Product Integration

Time with DentalXChange: 10 years

Fun Fact: Tom drove a big rig truck in the summer of 1990, hauling tomatoes from the fields to the cannery.

Tom has been a part of DentalXChange family for 10 years. During that time, he watched the first claim go through ClaimConnect, to the over 100 million claims that have been submitted, since! He is a recipient of NDEDIC’s Benjamin D. Ward Award for contributions to the Dental EDI industry and has work in almost every department at DentalXChange, including creating our Production Support Department. We thought it was about time we sat down and had a one on one with Tom, on the eve of his 10-year anniversary.

What year did you start with DentalXChange?

April 2004

What are your daily responsibilities?

I help design product solutions, review Engineering’s development efforts and help parties integrate our applications into their processes.

What would you say is your favorite aspect of your job?

Interacting with all departments to help solve problems. I love finding solutions. I enjoy getting CFLs* from co-workers.

*CFL is our employee recognition program designed to let co-workers show their appreciation to other colleagues for work above and beyond their regular duties. Tom frequently receives these.

What’s your favorite part of working at DentalXChange?

The quick and nimble way we can get solutions to the market. We have a small enough company that I get to enjoy working with everyone at some point.

What are your hobbies and interests outside of work? 

Spending time with my 4 kids, 4 dogs and 1 wonderful wife. I enjoy playing sports and cards. Watching movies and my children’s concerts and plays. I love to sing but have no talent.

You must have some talent! Maybe DentalXChange should hold a karaoke contest? What song would you sing if we did?

“Matter of Time” by Randy Travis, for my Bride. =)

 

We’d like to thank Tom for taking time out of his busy schedule to talk with us. DentalXChange is very proud of the services and support we offer our clients and Tom is a big reasons for that.

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Filed under Claims, Customer Service, dentalxchange, DentistUSA, NDEDIC, Uncategorized