CareStack, a cloud-based technology platform for the dental industry, today announced it has partnered with DentalXChange, the creator of industry-leading electronic claims solution, ClaimConnect, to allow CareStack dental practice customers to increase electronic claim processing, reduce manual work, expedite credentialing, and improve operational efficiencies. CareStack will leverage DentalXChange’s ClaimConnect solution as part of CareStack’s comprehensive cloud-based enterprise practice management platform that over 500 dental offices currently use to manage their clinical, financial, and administrative workflows.
“With less than 20 percent of dental practices in the cloud today the technology needs of the dental industry have been traditionally served by fragmented service providers and antiquated solutions to meet its unique revenue cycle management needs,” said Abhi Krishna, CEO of CareStack. “We are excited to partner with DentalXChange and leverage their industry leading electronic data interchange (EDI) and credentialing solutions that will now allow our network of dental practices to better automate their operational processes, reduce paperwork and costs, and enhance their overall electronic connectivity with key stakeholders in the revenue cycle process.”
CareStack’s cloud-based enterprise platform delivers a combined practice management, patient engagement, analytics, and revenue cycle management service which allows customers to better understand their business operations. To enable its dental practice customers to keep pace with evolving reimbursement models and need for greater patient engagement, CareStack continues to introduce new capabilities that combines automation and analytics which are core to increasing the operational efficiencies of its customers. DentalXChange’s solution will allow CareStack to quickly improve its dental practice network’s connectivity with patients, payers, and employers.
“We are excited to join with CareStack and support its rapidly growing dental practice network with our ClaimConnect solution that will allow its customers to gain greater control of their operations,” said LeAnn Morris, Vice President of Business Development for DentalXChange.
“DentalXChange is best known for our industry leading on-line services available via our ClaimConnect portals. As a leader in Co-branding ClaimConnect for payers, providers have been using this application for years so CareStack providers will already be familiar with it. The very nature of these tools lends themselves perfectly to advanced cloud-based platforms like CareStack. The synergies between our products will enable practices to gain efficiencies across the revenue cycle landscape. By integrating claims, attachments, real-time services and now provider credentialing using our DDS Enroll service, CareStack clients will be able to reduce administrative overhead and spend more time growing their businesses. We are excited about the opportunities that lie ahead.” said Scott Wellwood, President of DentalXChange.
To learn more about CareStack and its cloud-based enterprise platform for dental practices visit www.carestack.com or engage with the company on Twitter or LinkedIn.
It’s our favorite time of the year! CDA Presents Anaheim 2018 is just ten days away and we are counting down the days to see our old friend and make new ones.
This year, we are happy to announce that our booth will feature our PayConnect Financial Services. Our comprehensive suite of financial services enables your dental practice to easily collect payments, quickly determine in-house credit options and offers a host of other services to better manage your practice’s merchant account.
We are offering a FREE analysis of your current merchant account right at our booth. This cost savings analysis only takes a couple minutes and can be eye opening when it comes to how much your practice is really being charged for its merchant processing services. Plus, we’ll give you a Snapper plush toy and a Snapper Chomp for taking the time to do the analysis.
This year’s booth will be located at #701. Visitors will have the opportunity to view demos of all our products and discover our how much time and money they can save by switching from paper to EDI. When you sign up for one of our paid services at the convention, we’ll give you a 19” Disney character plush toy and you’ll be entered into a raffle for your chance to win a JBL Bluetooth Speaker! We will be giving away one speaker for each day of the show, three in total. So come by the booth to enter.
If you are a current client, come by our booth and we’ll enter you into the JBL raffle, as well. We’ll also give you a Happy Client Snapper pin to display how much you love our services.
We will feature some other cool giveaways like DentalXChange note pads, DentalXChange pens and DentalXChange key chains. So if you are coming to CDA Presents Anaheim, download the CDA app, find our booths, stop by and say hi.
Did you know that you can check the status of a claim right on your computer? This can eliminate the need for time-consuming phone calls and make claims processing easier and faster for dental offices.
“ClaimConnect will help you eliminate the need to call your payer to find out about your claim status,” said Lindsey Schurman, Client Services Manager at DentalXChange, the makers of ClaimConnect. “It is an easy process that will help ease administrative duties for your practice and help save you money.”
To check a claim through ClaimConnect:
- Select Claim Status on your ClaimConnect Dashboard.
- Enter the payer, provider, subscriber, patient and claim information, as necessary.
- Click Continue to view the status of your claim.
“Calling your payer can lead to wasted time and money,” said Schurman. “If you would like to learn more about how to check claims statuses online, please call us at 800-576-6412 ext. 452. We will be happy to help.”
In today’s economic climate, the need for dental practices to extend credit to prospective patients is a necessity. With the rising cost of healthcare across the board, most patients just cannot afford to pay for their treatment in one lump sum. So they will look for a dental practice that will extend them credit to pay over time.
Unfortunately, according to a report from the Corporation for Enterprise Development, “56% of consumers have subprime credit scores. Meaning they are unable to take advantage of the best, or even average interest rates if they need to borrow money.” So where does that leave your practice? Do you blindly extend credit on faith, hoping you’ll eventually see your return?
The good news is you don’t have to with our new Patient Credit Score Services.
This innovative service provides you and your staff with the financial data needed for making in-house credit decisions. Powered by TransUnion, you’ll get a synthesized report featuring a FICO score and the healthcare-specific metrics you need to get a more complete picture of your patient’s financial situation, right at the point of service.
Here are the great ways this service is designed to help make better in-house decisions:
- Improve financial counseling with easy to read Decision Messages, which help staff with in-office credit determinations.
- Expedite the registration process and improve revenue recovery through self-reported data that is quickly verified.
- Reduce fraud and identity theft through five standard alert messages, including Red Flags.
- Review the patient’s available credit and TransUnion New Account score, which are compared against pre-set thresholds to help optimize your collections processes.
- Improve your charity care determination process and reduce bad debt by comparing the patient’s Federal Poverty Level (FPL) % estimate, which is compared against financial aid thresholds.
- Makes soft inquiry on a patient’s credit, which will not affect their credit score.
Patient Credit Score Services will help your practice make objective, ability-to-pay decisions and ultimately help you collect on services rendered.
Improve your financial counseling and collection with DentalXChange!