Tag Archives: DDS Enroll

DENTALXCHANGE SECURES TWO NEW DELTA DENTAL CONTRACTS; EXPANDS CREDENTIALING PROGRAM TO SIX STATES

DentalXChange is proud to announce the completion of two new contracts with Delta Dental payer networks (Delta Dental of Arizona and Delta Dental of New Jersey and Connecticut), expanding our DDS Enroll credentialing software platform with Delta Dental to a total of six states nationwide.

The Company recently completed contracts with Delta Dental of Arizona and Delta Dental of New Jersey and Connecticut, who join existing DDS Enroll users Delta Dental of Colorado, Delta Dental of Missouri, and Delta Dental of South Carolina.

DDS Enroll was launched only 18 months ago, and in that short span of time we’ve garnered interest from a wide variety payer networks, demonstrating our success in developing a service and product that exceeds payers’ expectations and delivers efficiency and solutions to their challenges,” says LeAnn Morris, Vice President of Business Development for DentalXChange. “By listening to our group dental practices and payers throughout the U.S. over many years, we were able to build a product from scratch that solves one of payers’ and providers’ greatest pain points: the credentialing process. With these new partnerships, DDS Enroll will now be utilized on the desktop of nearly every dental provider in Arizona, New Jersey, Connecticut, Colorado, Missouri, and South Carolina.” Applications for these state Delta plans are submitted free of charge. All other Payer applications can be submitted for a nominal cost, taking advantage of one unified process for completing and tracking all credentialing needs. DDS Enroll supports the provider needs from a single location to a large group practice with national presence.

DDS Enroll is a web-based credentialing service that can be co-branded for any payer network, and is customizable to payer specifications and workflows.

Some of the features of DentalXChange’s DDS Enroll include:

  • a provider profile with electronic signatures
  • notifications and reminders when credentialing action is required
  • custom application packets
  • new hire and delegated options
  • real time e-credentialing payer portal
  • custom e-credentialing dashboard and workflow
  • customizable dashboard
  • automated primary source verification
  • application history
  • custom checklists

In addition to credentialing, the DDS Enroll platform supports all needed network forms and documentation.

“We are the only clearinghouse that offers a provider-driven credentialing service within their claims or revenue-cycle management tool,” notes Morris. “One of the most difficult aspects of credentialing is that it has traditionally been outsourced to agencies that are not necessarily recognized or respected in the industry, and providers are challenged to trust these agencies with all of their private information. DentalXChange is known and respected in the industry and throughout the nation for our many products and services, including portals for partners such as Aetna, Humana, Delta Dental Plans Association, MetLife, and Liberty Dental. Through this new expansion of our credentialing platform, we are able to deliver a higher level of trust, comfort, and convenience to providers and payers throughout the U.S.”

Payer networks that have co-branded with DentalXChange on DDS Enroll have seen results that improve their efficiency and ability to serve providers.

“DentalXChange accepted our credentialing documents for both Missouri and South Carolina and was able to create functionality and workflow that aligned with our business rules,” says Cathie Beatrici, manager of professional relations and utilization management for Delta Dental of Missouri and South Carolina. “After utilizing other ClaimConnect products, we co-branded with DDS Enroll and were live within 90 days, and we are supported with a dedicated account manager, weekly calls, and an in-house, all USA-based credentialing-specific support center.”

Through its co-branded integration with Delta Dental of Colorado, DDS Enroll software has reduced credentialing processing times by 89%, dropping from 90 days to 10 days, according to Cheryl A. Lerner, DMD, Chief Clinical Officer of Delta Dental of Colorado.

“These results create a new benchmark for the industry,” says Dr. Lerner. “In just three months, the DentalXChange team implemented a product that exceeds our expectations in every way. The concerns we had early on that providers would be hesitant to adopt the paperless process were quickly dispelled. Since our launch, 99.8% of all credentialing and recredentialing application packets have been submitted electronically.”

Lerner adds, “The tremendous expertise, quality of software design and professionalism of the DentalXChange team has allowed us to process 97% of the applications submitted to date with no hands-on assistance or provider follow-up from Delta Dental of Colorado staff. The level of service Dental Change has provided has been exceptional—certainly the best from a vendor in my career so far.”

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Filed under DDS Enroll, Delta Dental, dentalxchange, Uncategorized

Three Tech Trends Shaking Up the Dental Landscape in 2020 – Dentistry Today

Our fearless leader, Scott Wellwood (President of DentalXChange) was featured in Dentistry Today! Check out the article below:

 

Today’s dental providers are increasingly discovering the benefits of integrating the latest technologies into their practice.

While the dental industry has traditionally been somewhat slow to adopt digital tools, the tides are shifting as providers begin to embrace software and systems designed to help their practices run more efficiently.

There is good reason for this shift. Research shows that the utilization of technologies, electronic services, and other tools can increase dental practices’ production and streamline workflow by between 10% and 30%.

Simply put, the right technology can improve dental practices’ overall performance.

As we move into 2020, dentistry will continue to be disrupted by technology in a variety of areas. Three tech trends in particular are likely to shake up the dental landscape in the next year:

Sophisticated Insurance Claims Tools

Read the rest of the article and check out the three tech trends at Dentistry Today by clicking here. 

 

 

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Filed under Attachments, ClaimConnect, dentalxchange, Dentistry Today, Tech Trends

Attention Missouri and South Carolina providers: DDS Enroll Credentialing is coming soon!

Delta Dental of Missouri and Delta Dental of South Carolina will soon be using DentalXChange’s on-line credentialing service, DDS Enroll. This will allow Missouri and South Carolina providers to complete the entire credentialing process on-line, providing improved accuracy and timely processing all within DentalXChange!

Key Features Include:

Auto-Populating Fields: After forms are initially completed through DDS Enroll, the Question Wizard will save information and auto-fill any additional applications thereafter.

Document Repository: DentalXChange supports the ability to upload required documentation or certifications needed to submit or renew credentials.

E-Signature: Providers electronically sign credentialing applications.

Tracking Progress: Providers can view submitted credentialing applications and check the status of their credential renewals within DDS Enroll in real time.

ClaimConnect Reminders: Reminders along with document expiration notices to reduce the potential gap in renewal time or risk of termination from the network.

Call 800-576-6412 ext.455 for details.

 

 

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Filed under Credentialing, DDS Enroll, Delta Dental

APEX REIMBURSEMENT SPECIALISTS LAUNCHES NEW PARTNERSHIP WITH DENTALXCHANGE

Apex will utilize DentalXChange’s DDS Enroll E-Credentialing solution to deliver increased efficiency in credentialing and recredentialing for their dental clients.

DentalXChange, the creator of industry-leading electronic claims software, ClaimConnect, has announced a new partnership with Apex Reimbursement Specialists (Apex) through which Apex staff and providers will utilize DentalXChange’s DDS Enroll E-Credentialing software.

The popular credentialing software will allow Apex dental providers the ability to complete credentialing requirements online, access credentialing information online, input data digitally, upload supporting documents easily, and sign forms electronically in order to reduce time and errors in the credentialing process.

“The credentialing process requires precision and attention to detail,” says Gavi Cohn, Chief Operating Officer of Apex Reimbursement Specialists. “After tracking the success DentalXChange has achieved with Delta Dental of Colorado, and now with the implementation supporting Delta Dental of Missouri and Delta Dental of South Carolina, we recognized the tremendous value DDS Enroll E-Credentialing software would deliver to our robust list of provider services. Additionally, after reviewing multiple credentialing platforms, it is clear that DentalXChange’s technology will further enable Apex to enhance the credentialing management we provide to our clients.”

LeAnn Morris, Vice President of Business Development for DentalXChange, notes that DDS Enroll is quickly rising as a leader in the industry for driving efficiency in credentialing.

“In the past, credentialing applications commonly came to the payer incomplete and with errors. Through DDS Enroll’s online features, payers receive complete applications with improved quality. This is the foundation for faster approval times,” explains Morris. “Since our launch with Delta Dental of Colorado, 99.8 percent of all credentialing and recredentialing applications have been submitted electronically. This impressive adoption rate proves that providers are seeking paperless and streamlined solutions that rectify this industry inefficiency. We believe Apex providers will notice positive results nearly immediately with this new offering.”

DDS Enroll features

  • Auto-Populating Fields

After forms are initially completed through DDS Enroll, the program saves user information and will auto-fill fields on any additional pages thereafter.

  • Attachment Options

DentalXChange’s newly integrated attachment service can be used to upload required paperwork or certifications needed to submit or renew credentials.

  • E-Signature

Users have the option to electronically sign paperwork.

  • Access to Backend

Payers and providers can view submitted applications, or check the status of credential renewals through the backend of DDS Enroll.

  • Virtual Reminders

The program sends virtual reminders to users as the end of each credential term approaches, to reduce the potential gap in renewal time and ensure that all claims are paid correctly and on time.

  • Free Training and Troubleshooting

Users have access to free trainings and walk-throughs directly from the credentialing team at DentalXChange, eliminating the need to contact insurance companies.

“We are very excited to partner with such a great company with a proven track record in providing efficiencies to the credentialing process and beyond,” Cohn went on to say. “We are confident that our credentialing management process, in combination with DentalXChange’s platform, will bring further advances to our clients and to the dental industry as a whole.”

 

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Filed under APEX Reimbursement Specialists, Credentialing, DDS Enroll

CareStack Announces Partnership with DentalXChange to Help Dental Practices Speed Claims Processing and Enhance Administrative Workflows

CareStack, a cloud-based technology platform for the dental industry, today announced it has partnered with DentalXChange, the creator of industry-leading electronic claims solution, ClaimConnect, to allow CareStack dental practice customers to increase electronic claim processing, reduce manual work, expedite credentialing, and improve operational efficiencies. CareStack will leverage DentalXChange’s ClaimConnect solution as part of CareStack’s comprehensive cloud-based enterprise practice management platform that over 500 dental offices currently use to manage their clinical, financial, and administrative workflows.

“With less than 20 percent of dental practices in the cloud today the technology needs of the dental industry have been traditionally served by fragmented service providers and antiquated solutions to meet its unique revenue cycle management needs,” said Abhi Krishna, CEO of CareStack. “We are excited to partner with DentalXChange and leverage their industry leading electronic data interchange (EDI) and credentialing solutions that will now allow our network of dental practices to better automate their operational processes, reduce paperwork and costs, and enhance their overall electronic connectivity with key stakeholders in the revenue cycle process.”

CareStack’s cloud-based enterprise platform delivers a combined practice management, patient engagement, analytics, and revenue cycle management service which allows customers to better understand their business operations. To enable its dental practice customers to keep pace with evolving reimbursement models and need for greater patient engagement, CareStack continues to introduce new capabilities that combines automation and analytics which are core to increasing the operational efficiencies of its customers. DentalXChange’s solution will allow CareStack to quickly improve its dental practice network’s connectivity with patients, payers, and employers.

“We are excited to join with CareStack and support its rapidly growing dental practice network with our ClaimConnect solution that will allow its customers to gain greater control of their operations,” said LeAnn Morris, Vice President of Business Development for DentalXChange.

“DentalXChange is best known for our industry leading on-line services available via our ClaimConnect portals. As a leader in Co-branding ClaimConnect for payers, providers have been using this application for years so CareStack providers will already be familiar with it. The very nature of these tools lends themselves perfectly to advanced cloud-based platforms like CareStack. The synergies between our products will enable practices to gain efficiencies across the revenue cycle landscape. By integrating claims, attachments, real-time services and now provider credentialing using our DDS Enroll service, CareStack clients will be able to reduce administrative overhead and spend more time growing their businesses. We are excited about the opportunities that lie ahead.” said Scott Wellwood, President of DentalXChange.

To learn more about CareStack and its cloud-based enterprise platform for dental practices visit www.carestack.com or engage with the company on Twitter or LinkedIn.

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Filed under CareStack, ClaimConnect, Claims, DDS Enroll, dentalxchange

NEW CO-BRANDED DENTALXCHANGE AND DELTA DENTAL OF COLORADO SOFTWARE REDUCES CREDENTIAL PROCESSING FROM 90 DAYS TO 10 DAYS

Co-branded with Delta Dental of Colorado, DDS Enroll software has reduced credentialing processing times by 89 percent, dropping from 90 days to 10 days, according to Cheryl A. Lerner, DMD, Chief Clinical Officer of Delta Dental of Colorado.

“These results create a new benchmark for the industry,” says Dr. Lerner. “In just three short months, the DentalXChange team implemented a product that exceeds our expectations in every way. The concerns we had early on that providers would be hesitant to adopt the paperless process were quickly dispelled. Since our launch, 99.8 percent of all credentialing and recredentialing application packets have been submitted electronically.

“The tremendous expertise, quality of software design and professionalism of the DentalXChange team have allowed us to process 97 percent of the applications submitted to date with no hands-on assistance or provider follow-up from Delta Dental of Colorado staff,” says Lerner. “The level of service they have provided has been exceptional—certainly the best from a vendor in my career so far.”

Additional results released by DentalXChange regarding the new co-branded DDS Enroll software include:

  • Increased provider accessibility

With the new software, providers are now able to log in and monitor their credential process in real time. This option was not previously available.

  • All-Payer Option

DDS Enroll improves the provider experience by offering an all-payer solution in lieu of a single-payer solution, which eliminates the need to duplicate lengthy applications across all carriers.

  • Payer Notifications

Recredentialing notifications can be delivered via ClaimConnect, a national all-payer revenue management portal with access to nearly every provider desktop. Credentialing expiration notices are no longer an expensive process for payers, freeing up in-house staff or eliminating the need to outsource this process.

“The results of this program are encouraging for the industry as a whole,” says Scott Wellwood, President of DentalXChange. “EDI adoption rates in the dental sector continue to lag that of the healthcare industry at large. The impressive adoption rates of the Colorado provider market show that providers are seeking paperless and streamlined solutions. We believe we’ll see more payers shift to EDI credentialing software in the months ahead, and we remain open to partnerships and co-branded solutions with others in the industry.”

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Filed under ClaimConnect, DDS Enroll, Delta Dental, Delta Dental of Colorado, E-Credentialing, Electronic Claims, Uncategorized

2017 in Review with Scott Wellwood

Scott Wellwood, President of DentalXChange

I can honestly say that 2017 was one of the most eventful in our history. While we have faced many challenges, I am so proud of the way our entire Team has faced them head on, and converted them into opportunities for both personal and company growth.

Throughout the year, our focus has been to broaden the scope of our offerings to all of our stakeholders. We have continued to reduce our dependency on outside entities in some areas, while entering into strategic partnerships where it made sense.

Noteworthy developments include:

  • We have exceeded our forecasted growth in both claims and real-time transactions
  • Print claims have been reduced to an all-time low of less than 4%, facilitated by new EDI relationships with numerous payers large and small
  • Launch of our own Attachment service has rolled out extremely smoothly, with connections to most of our major Payer Partners contracted and in place
  • Launch of our DDS Enroll Credentialing services for both Providers and Payers, including a co-branded Payer portal for Delta Dental of Colorado
  • Rollout of a new DMD service improving functionality and accuracy
  • Expansion of our Merchant Services capabilities including:
    • EMV/FSA/HSA reprograming and implementation
    • PCI, EHNAC, and other security re-certifications
    • Improved Vendor integration with our Practice Management Partners
  • Production and deployment of Training videos for both internal and external audiences
  • Expansion of our Mailroom Services, allowing a Payer to completely outsource the processing of incoming paper claims and other documents, becoming 100% EDI

I truly feel we are uniquely positioned to have a fantastic 2018 and thank you all for your past and ongoing contributions to our success.

 

Scott Wellwood

President

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Filed under Attachments, ClaimConnect, Claims, DDS Enroll, dentalxchange, E-Claims, E-Credentialing, E-Patient Statements