Tag Archives: dentalxchange

Celebrate with DentalXChange at CDA Presents Anaheim, May 16-18 2019 at Booth 428

CDA Presents Anaheim 2019 is back and we are celebrating! Not only because CDA is our favorite time of the year, when we get to see old friend and make new ones, but we are also celebrating DentalXChange Attachment Service’s new milestone.

We have surpassed 2 million attachments processed!

DentalXChange Attachment Service is the fastest growing attachment service in the industry. Providers and payers have embraced our service and are experiencing that having a single software application for creating claims and attaching documents has improved practice efficiency, expedited claims processing and has increased cost savings. More and more dental practices are signing up.

To celebrate and encourage more people to try our innovative service we are offering 10% off your first three months of DentalXChange Attachment Service! Come by our booth to sign up.

We will also have our PayConnect Financial Services team at our booth. PayConnect is a comprehensive suite of financial services that enables your practice to easily collect payments, quickly determine in-house credit options and offers a host of other services to better manage your practice’s merchant account. We are offering a FREE analysis of your current merchant account. This cost savings analysis can be eye opening when it comes to how much your practice is really being charged for its merchant processing services.

This year’s booth will be located at #428. Visitors will have the opportunity to view demos of all our products and discover our how much time and money they can save by switching from paper to online services. When you sign up for one of our paid services at the convention, we’ll give you a 19” Disney character plush toy!  

If you are a current client, come by our booth to get a Happy Client Snapper pin to display how much you love our services.

We will feature some other cool giveaways like DentalXChange note pads, DentalXChange pens and much more. So if you are coming to CDA Presents Anaheim, download the CDA app, find our booths, stop by and say hi.

 

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Filed under Attachments, California Dental Association, CDA Anaheim, PayConnect

Attention Missouri and South Carolina providers: DDS Enroll Credentialing is coming soon!

Delta Dental of Missouri and Delta Dental of South Carolina will soon be using DentalXChange’s on-line credentialing service, DDS Enroll. This will allow Missouri and South Carolina providers to complete the entire credentialing process on-line, providing improved accuracy and timely processing all within DentalXChange!

Key Features Include:

Auto-Populating Fields: After forms are initially completed through DDS Enroll, the Question Wizard will save information and auto-fill any additional applications thereafter.

Document Repository: DentalXChange supports the ability to upload required documentation or certifications needed to submit or renew credentials.

E-Signature: Providers electronically sign credentialing applications.

Tracking Progress: Providers can view submitted credentialing applications and check the status of their credential renewals within DDS Enroll in real time.

ClaimConnect Reminders: Reminders along with document expiration notices to reduce the potential gap in renewal time or risk of termination from the network.

Call 800-576-6412 ext.455 for details.

 

 

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Filed under Credentialing, DDS Enroll, Delta Dental

APEX REIMBURSEMENT SPECIALISTS LAUNCHES NEW PARTNERSHIP WITH DENTALXCHANGE

Apex will utilize DentalXChange’s DDS Enroll E-Credentialing solution to deliver increased efficiency in credentialing and recredentialing for their dental clients.

DentalXChange, the creator of industry-leading electronic claims software, ClaimConnect, has announced a new partnership with Apex Reimbursement Specialists (Apex) through which Apex staff and providers will utilize DentalXChange’s DDS Enroll E-Credentialing software.

The popular credentialing software will allow Apex dental providers the ability to complete credentialing requirements online, access credentialing information online, input data digitally, upload supporting documents easily, and sign forms electronically in order to reduce time and errors in the credentialing process.

“The credentialing process requires precision and attention to detail,” says Gavi Cohn, Chief Operating Officer of Apex Reimbursement Specialists. “After tracking the success DentalXChange has achieved with Delta Dental of Colorado, and now with the implementation supporting Delta Dental of Missouri and Delta Dental of South Carolina, we recognized the tremendous value DDS Enroll E-Credentialing software would deliver to our robust list of provider services. Additionally, after reviewing multiple credentialing platforms, it is clear that DentalXChange’s technology will further enable Apex to enhance the credentialing management we provide to our clients.”

LeAnn Morris, Vice President of Business Development for DentalXChange, notes that DDS Enroll is quickly rising as a leader in the industry for driving efficiency in credentialing.

“In the past, credentialing applications commonly came to the payer incomplete and with errors. Through DDS Enroll’s online features, payers receive complete applications with improved quality. This is the foundation for faster approval times,” explains Morris. “Since our launch with Delta Dental of Colorado, 99.8 percent of all credentialing and recredentialing applications have been submitted electronically. This impressive adoption rate proves that providers are seeking paperless and streamlined solutions that rectify this industry inefficiency. We believe Apex providers will notice positive results nearly immediately with this new offering.”

DDS Enroll features

  • Auto-Populating Fields

After forms are initially completed through DDS Enroll, the program saves user information and will auto-fill fields on any additional pages thereafter.

  • Attachment Options

DentalXChange’s newly integrated attachment service can be used to upload required paperwork or certifications needed to submit or renew credentials.

  • E-Signature

Users have the option to electronically sign paperwork.

  • Access to Backend

Payers and providers can view submitted applications, or check the status of credential renewals through the backend of DDS Enroll.

  • Virtual Reminders

The program sends virtual reminders to users as the end of each credential term approaches, to reduce the potential gap in renewal time and ensure that all claims are paid correctly and on time.

  • Free Training and Troubleshooting

Users have access to free trainings and walk-throughs directly from the credentialing team at DentalXChange, eliminating the need to contact insurance companies.

“We are very excited to partner with such a great company with a proven track record in providing efficiencies to the credentialing process and beyond,” Cohn went on to say. “We are confident that our credentialing management process, in combination with DentalXChange’s platform, will bring further advances to our clients and to the dental industry as a whole.”

 

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Filed under APEX Reimbursement Specialists, Credentialing, DDS Enroll

CareStack Announces Partnership with DentalXChange to Help Dental Practices Speed Claims Processing and Enhance Administrative Workflows

CareStack, a cloud-based technology platform for the dental industry, today announced it has partnered with DentalXChange, the creator of industry-leading electronic claims solution, ClaimConnect, to allow CareStack dental practice customers to increase electronic claim processing, reduce manual work, expedite credentialing, and improve operational efficiencies. CareStack will leverage DentalXChange’s ClaimConnect solution as part of CareStack’s comprehensive cloud-based enterprise practice management platform that over 500 dental offices currently use to manage their clinical, financial, and administrative workflows.

“With less than 20 percent of dental practices in the cloud today the technology needs of the dental industry have been traditionally served by fragmented service providers and antiquated solutions to meet its unique revenue cycle management needs,” said Abhi Krishna, CEO of CareStack. “We are excited to partner with DentalXChange and leverage their industry leading electronic data interchange (EDI) and credentialing solutions that will now allow our network of dental practices to better automate their operational processes, reduce paperwork and costs, and enhance their overall electronic connectivity with key stakeholders in the revenue cycle process.”

CareStack’s cloud-based enterprise platform delivers a combined practice management, patient engagement, analytics, and revenue cycle management service which allows customers to better understand their business operations. To enable its dental practice customers to keep pace with evolving reimbursement models and need for greater patient engagement, CareStack continues to introduce new capabilities that combines automation and analytics which are core to increasing the operational efficiencies of its customers. DentalXChange’s solution will allow CareStack to quickly improve its dental practice network’s connectivity with patients, payers, and employers.

“We are excited to join with CareStack and support its rapidly growing dental practice network with our ClaimConnect solution that will allow its customers to gain greater control of their operations,” said LeAnn Morris, Vice President of Business Development for DentalXChange.

“DentalXChange is best known for our industry leading on-line services available via our ClaimConnect portals. As a leader in Co-branding ClaimConnect for payers, providers have been using this application for years so CareStack providers will already be familiar with it. The very nature of these tools lends themselves perfectly to advanced cloud-based platforms like CareStack. The synergies between our products will enable practices to gain efficiencies across the revenue cycle landscape. By integrating claims, attachments, real-time services and now provider credentialing using our DDS Enroll service, CareStack clients will be able to reduce administrative overhead and spend more time growing their businesses. We are excited about the opportunities that lie ahead.” said Scott Wellwood, President of DentalXChange.

To learn more about CareStack and its cloud-based enterprise platform for dental practices visit www.carestack.com or engage with the company on Twitter or LinkedIn.

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Filed under CareStack, ClaimConnect, Claims, DDS Enroll, dentalxchange

The New and Improved Activity Snapshot

DentalXChange is excited to announce the new and improved Activity Snapshot app is now available to download on your favorite mobile device or computer desktop. Monitoring your DentalXChange account is now faster and easier!

Activity Snapshot allows users to monitor their DentalXChange account from anywhere, at anytime in real-time. The displays are fully customizable, so you get only the information you want and allows you to manage multiple office from one account. You can find out when a transaction is completed or if a claim has any errors, and quickly make corrections.

The new and improved Activity Snapshot is now available for download to your mobile device or desktop, and is free to our users.

To learn more about this time saving app and how to download, click here.

 

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Filed under Activity Snapshot, dentalxchange, E-Claims, EDI Claims, Electronic Claims, Office Manager, Uncategorized

DentalXChange Attachment Service Upgrade Makes Sending Claims Attachments Even Easier

We have some very exciting enhancements to share!

DentalXChange Attachment Service has received some upgrades, making for a much quicker workflow for your office.

  1. Now when you are on the list of claims needing attachments and you click on the “Attachment(s) Needed” Status or the Paperclip action item, you are no longer taken to the Claim Preview page – instead you are taken directly to the Claim Attachments page for that claim allowing you to immediately start creating your attachment.

 

  1. The Claim Attachments page has been enhanced to have a grid of all the procedure codes, tooth numbers, quadrants, dates, and attachment requirements so that the user can tell what attachments are needed for this claim.  A link to “View Attachment Rules” has also been added to the bottom of this page.

 

  1. After the attachment is created, a link to submit the claim directly from the Claim Attachment page has been added to eliminate the need to go to the Claim Preview page and then scroll to the bottom to submit the claim.

 

  1. After the claim is submitted, the user now has a button for “Next Claim” which will take the user directly to the improved Claim Attachments page of the next claim needing an attachment.

 

All of these enhancements will significantly reduce the time and number of steps needed to process attachments, helping you to get your reimbursements faster!

If you are new to our dental claims services, click here to learn how DentalXChange can save you money.

To find out more about our Attachment Service and how it can help your practice, click here or call us at 800-576-6412 Ext. 455

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Filed under Attachments, ClaimConnect, Claims, dentalxchange, E-Claims, Electronic Claims

NEW CO-BRANDED DENTALXCHANGE AND DELTA DENTAL OF COLORADO SOFTWARE REDUCES CREDENTIAL PROCESSING FROM 90 DAYS TO 10 DAYS

Co-branded with Delta Dental of Colorado, DDS Enroll software has reduced credentialing processing times by 89 percent, dropping from 90 days to 10 days, according to Cheryl A. Lerner, DMD, Chief Clinical Officer of Delta Dental of Colorado.

“These results create a new benchmark for the industry,” says Dr. Lerner. “In just three short months, the DentalXChange team implemented a product that exceeds our expectations in every way. The concerns we had early on that providers would be hesitant to adopt the paperless process were quickly dispelled. Since our launch, 99.8 percent of all credentialing and recredentialing application packets have been submitted electronically.

“The tremendous expertise, quality of software design and professionalism of the DentalXChange team have allowed us to process 97 percent of the applications submitted to date with no hands-on assistance or provider follow-up from Delta Dental of Colorado staff,” says Lerner. “The level of service they have provided has been exceptional—certainly the best from a vendor in my career so far.”

Additional results released by DentalXChange regarding the new co-branded DDS Enroll software include:

  • Increased provider accessibility

With the new software, providers are now able to log in and monitor their credential process in real time. This option was not previously available.

  • All-Payer Option

DDS Enroll improves the provider experience by offering an all-payer solution in lieu of a single-payer solution, which eliminates the need to duplicate lengthy applications across all carriers.

  • Payer Notifications

Recredentialing notifications can be delivered via ClaimConnect, a national all-payer revenue management portal with access to nearly every provider desktop. Credentialing expiration notices are no longer an expensive process for payers, freeing up in-house staff or eliminating the need to outsource this process.

“The results of this program are encouraging for the industry as a whole,” says Scott Wellwood, President of DentalXChange. “EDI adoption rates in the dental sector continue to lag that of the healthcare industry at large. The impressive adoption rates of the Colorado provider market show that providers are seeking paperless and streamlined solutions. We believe we’ll see more payers shift to EDI credentialing software in the months ahead, and we remain open to partnerships and co-branded solutions with others in the industry.”

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Filed under ClaimConnect, DDS Enroll, Delta Dental, Delta Dental of Colorado, E-Credentialing, Electronic Claims, Uncategorized