I can honestly say that 2017 was one of the most eventful in our history. While we have faced many challenges, I am so proud of the way our entire Team has faced them head on, and converted them into opportunities for both personal and company growth.
Throughout the year, our focus has been to broaden the scope of our offerings to all of our stakeholders. We have continued to reduce our dependency on outside entities in some areas, while entering into strategic partnerships where it made sense.
Noteworthy developments include:
We have exceeded our forecasted growth in both claims and real-time transactions
Print claims have been reduced to an all-time low of less than 4%, facilitated by new EDI relationships with numerous payers large and small
Launch of our own Attachment service has rolled out extremely smoothly, with connections to most of our major Payer Partners contracted and in place
Launch of our DDS Enroll Credentialing services for both Providers and Payers, including a co-branded Payer portal for Delta Dental of Colorado
Rollout of a new DMD service improving functionality and accuracy
Expansion of our Merchant Services capabilities including:
EMV/FSA/HSA reprograming and implementation
PCI, EHNAC, and other security re-certifications
Improved Vendor integration with our Practice Management Partners
Production and deployment of Training videos for both internal and external audiences
Expansion of our Mailroom Services, allowing a Payer to completely outsource the processing of incoming paper claims and other documents, becoming 100% EDI
I truly feel we are uniquely positioned to have a fantastic 2018 and thank you all for your past and ongoing contributions to our success.
EHNAC’s HNAP accreditation runs in two-year increments and recognizes excellence in health data processing and transactions. The accreditation ensures compliance with industry-established standards and HIPAA regulations. DentalXChange has been recognized by EHNAC’s HNAP since 2007.
Through the consultative review process, EHNAC evaluated DentalXChange in areas of privacy measures, systems availability and security infrastructure. In addition, EHNAC reviewed the organization’s process of managing and transferring protected health information and determined that the organization meets or exceeds all EHNAC criteria and industry standards. Through completion of the rigorous accreditation process, DentalXChange demonstrates to its constituents, adherence to strict standards and participation in the comprehensive, objective evaluation of its business.
“At a time of heightened regulatory concerns, it is responsible healthcare organizations such as DentalXChange that we applaud for taking the extra steps to ensure trust with all their stakeholders and customers that they’re adhering to the latest standards in privacy, security and confidentiality,” says Lee Barrett, executive director of EHNAC. “In order to earn EHNAC HNAP accreditation, organizations are required to demonstrate excellence and a commitment to ensuring the security and privacy of health data processing and transactions for their customers.”
DentalXChange has been supporting dental providers for more than two decades through its web-based EDI solutions, designed to streamline the connection between providers, payers and patients.
“As a company, we are thoroughly committed to maintaining the strictest security and privacy standards. By upholding these high standards, we continue to ensure the utmost safety for our clients in their EDI transactions,” said Scott Wellwood, President of DentalXChange. “ We are proud of our EHNAC HNAP accreditation as it shows our continuing efforts to meet and exceed HIPAA regulations.”