Save money, save time. Let DentalXChange mail your patient statements for you!

We know that sending electronic claims saves our offices a lot of time and money, so DentalXChange wanted to make things even easier for our clients by introducing BillConnect last fall in combination with our DentalXChange Management Desktop (DMD).  We are always excited to hear stories about how your offices have saved money and gone green.

This March, we spoke with Kathy at Rocky Creek Dental Care in South Carolina, and she told us how tedious her office’s task of printing and mailing claims was.  “We printed out the statements and we’d be spending a whole day going through them,” explains Kathy, “We had any office staff that wasn’t busy stuffing the envelopes.”  With an entire 8 hour workday spent by the two employees and stacks of paper, envelopes, toner and stamps, Rocky Creek needed a way to simplify their process, and Kathy was elated when we told her about BillConnect.

The Staff at Rocky Creek Dental Care

Just as she normally did, she created the files in her Dentrix software and sent them to her Office Manager.  The only thing she had to do differently was instead of waiting for all 200 statements to print to her printer, we captured them into the DMD and then DentalXChange mailed them off for her.  It was as simple as that!

An image of the DMD Statement Capture screen

For just $0.70*, DentalXChange sends your patient a printed statement by first-class mail and even includes a #9 return envelope so patients can remit payment to you, and we also offer the added ease of making payments online for them.  How easy is that?  The doctors were so impressed with the process that they signed up their second location to cut down the tedious task of printing and mailing statements there too.

Sample of a statement your patient will recieve

For an office that sends out 200 statements a month this is an estimated savings of up to $3144 a year and 12 full workdays.  Just imagine what your office could do with all that extra money and free time.  Bonuses?  Extra days off? The possibilities are endless!

How are you sending patient bills?  Try BillConnect now!  You can call 1-800-576-6412 x 467 for more details.

*Prices are current as of June 2011 and are subject to change.  Please call for up-to-date pricing as with the rising postage rates, we may need to adjust pricing. Additional charges from USPS include:
* $0.10 for Failed Delivery Point Validation
* $0.40 for FastForward (National Change of Address)
* $0.09 Additional pages

Electronic Dental Claims Reduce Costs & Improve Claim Turnaround Time

We don’t see why you wouldn’t send your claims electronically!  However, according to the American Dental Association, “In 2008, 51 percent of all dental claims were submitted to dental benefits companies electronically and 49 percent of dental claims were submitted on a paper claim form. ”  Since 1989, DentalXChange has helped offices reduce overhead costs and speed up claims processing time by being the solution for sending electronic claims.  Sometimes, even we can’t believe how low our rates are in comparison to paper claims or other clearinghouses!

Benefits of Electronic Dental Claims

We like to make things easier for our dentists.  With reimbursements being low and operating costs skyrocketing, there is no better time than now to go electronic.  The average turnaround time for paper claims is estimated to be around 45 days while electronic claims are processed in 15 days or less on average.

Send Claims with the Click of a Button

We try to help those we meet understand just how much money we can save their practice if they send claims electronically.  Electronic claims help to virtually eliminate paper cost, stamp costs and reducing labor costs, we don’t see why you wouldn’t send your claims electronically!

We spoke to a doctor the other day whose office was using Easy Dental to print and mail his claims to insurance companies.   Having been practicing in the New York area for over 20 years, his practice was really busy and he had a strong patient base— he said that he saw 400 or so patients per month!  He wanted to reduce overhead costs due to the rising cost of dental care and business expenses.  He called in just to find out how much we charged per claim, and was pleasantly surprised.

His office was spending 44 cents per stamp, paying two employees to process claims, and buying paper by the caseload.  He was frustrated with claim rejections and having to resend claims by paper when his staff made an error.  When we told him we would charge him just 25 cents per claim with his Easy Dental Software* and catch errors with our Validation Process he was amazed at how much money that would save his practice!

We directed him to the Claim Calculator  on our website to find out his annual savings and he was impressed with the savings, and scheduled the appointment to sign up.

How much does a paper claim really cost?

Overall, a paper claim costs an office more than just the 44 cent stamp; it can cost an office anywhere from 70 cents – $1.80 per claim when factoring in labor, paper , envelope  and ink/toner costs!

We’ve saved this dentist and many others like him thousand of dollars a year on electronic claims, and hope we can save you the same.  Click here to read some of testimonials.    Give us a call today to see how we can save your practice money at 800-576-6412 x 467, or fill out a request for information here and one of our representatives will contact you within 1 business day.

Has DentalXChange saved you money on claims?  Share your stories in the comments section!

*rates dependent on Practice Management Software–please call for your per claim rate!